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Engaged Employer

JustDial

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3.5

based on 4.4k Reviews

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JustDial Customer Care Executive Reviews

Updated 14 Nov, 2024

Overall Rating

3.6/5

based on 36 reviews

Rating distribution

17 (47.2%)

7 (19.4%)

2 (5.6%)

4 (11.1%)

6 (16.7%)

Category Ratings

4.2

Skill development

4.1

Salary

3.9

Job security

3.9

Work-life balance

3.4

Company culture

3.3

Work satisfaction

3.2

Promotions

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

32% employees reported

Flexible timing

61% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

19 reviews

3.3

Rated by Men

14 reviews

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Top Mentions in JustDial Customer Care Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

36 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Jun 2020

Likes

I have joined Justdial in 2019 since then I have gained lot of experience but after COVID 19 lockdown the force me and my friends to put selfresignation

Skill development - Good

Dislikes

Every month of 7 you will get your salary which is very late and apart from that they will force you to sit after 6:30 which is closing time of the company till 7:30 to 7: 45 each and every day

Salary - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

My job was in Justdial is business 2 business which is telecalling sales department

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

No comments

Salary - Excellent
Skill development - Excellent
Job security - Excellent

Dislikes

There are many male seniors who look at the girls in a bad light, make comments on them, force them to talk to them.

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Care Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2024

Likes

They help us to develop our skills and learning.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Little bit political issues which impact to employee.

Customer Care Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2024

Likes

I'm satisfied with the Work I've done..

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The only thing I didn't like about is the salary package..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Nov 2023

Likes

5 days working , part time job options

Dislikes

Appraisal is a big dislike, and management

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Aug 2023

Likes

Like have to may things

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not Available for this time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Customer Care Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2023

Likes

I love work environment and team coordination

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing bad There I love everything

You are reading trusted reviews. Keep reading to find out more about JustDial.

Customer Care Executive in Noida

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jul 2023

Likes

Good company and invarmant is good

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No skill development

Job security - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Chandigarh

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

This was my first company and this will have special place in my heart. I have learned a lot .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Customer Care Executive in Chennai

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Sep 2023

Likes

Love the surroundings

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2022

Likes

Over all my experience was fabulous after working with that company management was good shift was good for girl they only provide morn shift no night shift is there for girls and this thing I like the most about the company policies was okkkk

Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary was good but there was no career gowth

Work Details

good

Work timings: Strict Timings

Customer Care Executive in Noida

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Sep 2021

Likes

worst company not releasing my experience letter even after mailing the same to every one

Dislikes

environment, TLs, and management.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

nothing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Dec 2021

Likes

Salary was good

Skill development - Excellent
Job security - Excellent

Dislikes

Management was not proper . In HR session they say like OT(overtime) is not compulsory it's totally depends on employees but on floor they daily ask employees to sit compulsory for OT . So many politics in management .

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Quit good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Advertising & Creative Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 Nov 2021

Likes

No words our company is Very secured and good comfortable I miss my just dial LTD

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Work Details

Work days: Monday to Saturday

Customer Care Executive in Noida

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2020

Likes

Management

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Stress free

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Mar 2021

Likes

Nothing is good about Justdial.

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Noida

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Apr 2022

Likes

Because of management specially meetu mathur she is not at all good manager and she is not even good human

Dislikes

Manager behavior even for washroom toilet we have to ask supervisor

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Justdial is good because of behavior of senior I left

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2019

Likes

I miss u all and again i will work with u soon guys in justdial

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Its nice experience

Work days: Monday to Saturday

Customer Care Executive in Pune

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2020

Likes

Train people to work hard and development of various skills

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

It's a BPO so you all know the work culture over there

Work Details

Work timings: Strict Timings

Customer Care Executive in Hyderabad / Secunderabad

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jan 2019

Likes

Good environment and you will earn more than your salary

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Company is good but the managers are not understand what a employees feels

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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AmbitionBox has 36 JustDial reviews submitted by JustDial employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JustDial is the right company for you. 32% of employees reported the wo...Read more