Infosys Senior Customer Support Executive Reviews

Likes

Job Security If you are in a good project would have good work-life balance Have skill development opportunities however you have to find out it yourself Having good culture - again that depends on the project to project

Dislikes

Dry promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only the reason is office premises.

Dislikes

1. Finacle unit is the worst unit in Infosys 2.Once you are into one project then the only way to come out of that project is Resignation. They will not let you release even after 2 years also. By mistakenly, if you ask release then managers will start targetting you and will mark you as bad performer even though you are doing goodthroughout all cycles. 3. Another worst thing is no salary hike for the last 2 years. 4.There will be lot of work pressure where you can not attend any internal trainings as well. Please don't join in Infosys especially in Finacle....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance and skill development.

Dislikes

Don't expect Hike and promotion. Employees works like they were in some non profit organisation enjoying every bit of office.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing good to talk about Infosys apart from its infrastructure

Dislikes

not at all a good company, no good pay no recognition no benefits nothing for the employees, never they will value your efforts and work done , in my 8 years I have not got any good experience from infosys

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Infosys gives you comfortable life. Which make you lazy...

Dislikes

No growth options, no career switch within Infosys, no pramotion,no extra perks, increase work if you are ask, toxic environment.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

People do not capture TT tables for whole day, they let others also to play 5 min even though they don't have their own Racket. Big Pantry Big campus Many Restaurants inside campus

Dislikes

No good hike. For JL4 , JL5... 6-8%. I am taking about 2017-2024 period. Some part of Variable also taken away .. Leave encashment - basic pay only. NI rating was given intentionally without any warning.. HR are unaware of Notice Period policies.. I wanted 5 day early release from company . Initially some HR said possible, later they said not possible. And I had to spend 90 days full .

Work Details

Work policy: We were asked to come 5 day in our project though others were not coming in same project

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Skill Development They have Lex portal Which more then university or wikipedia of technology , you can learn any technology from there as per your time also skill trainnig is provided

Dislikes

Mangers Like "Maulik " and "Anmol " are not good , they misguide the new fresher before taking in projects . these leads are insuficent with technical skill it will create lots of unecessarynoice in project , thing which can be done in hours , ussually take weeks becuase of skill gap in senior roles of lead and mangers , they are in the organization since 10 or 12 years so they became lead and mangers, even junior system associate technical skill is better then this leads and managers , specially i have wroked two telecomunication domian project i.e, Proximus and Telenet where Gpm is rude they dont even talk properly. I have joined as fresher no hike,no pormotion in 2.7 years of working, in project like EOS they forced us to work more the 14 to 15 hours daily this went for next 6 month ....Read More

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Easy life.

Dislikes

Everything it's the most pathetic company for someone who really want to work and grow .Infosys will simply use u as resources what they called they bill you .and afterwards through you out

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

On-time salary, no arguements for taking leaves. work life balance is fine. Can vary based on project.

Dislikes

very less chance for promotions, appraisals and everytime too much unnecessary deductions on variable pay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is here, work life balance is here

Dislikes

No Hikes this year as well they said they'll give 5-8% but for peoples who recieved ECR (Early career rewards) they didn't give hike which is quite disappointing. because, worst part is they were only giving 5 % whereas even maid wants 10% hike every year. We work really hard and in return what we hear? that a lateral joinee getting double package while us working for a client day and night and getting nothing out of it. I am writing this at 3 AM finished overtime without any additoinal pay + no hikes. It's really frustrating. I am planning to leave it soon! if youre fresher and looking for start of your career then it's okay but it'll never worth until they pay fairly....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

NOTHING

Dislikes

1. Infosys hires skilled people to make their life miserable. 2. People in top management don't care about employees'growth. 3. Joined Infosys??? Forget about getting any yearly salary hike, for as many years as you decide to stay in the company. Reason could be any -You don't meet the no. Of work years criteria / Company is not growing (but paying good dividends to share holders) / Mmmm....HR and Manager don't have any idea WHY? / Please wait for 1-2 months to get an update. 4. Infosys fails to understand that...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Fully stressed environment, no work life balance, no proper KT, no hikes, no promotions, huge work to be completed very in short period, work late night, work on weekends etc

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)