iEnergizer is rated
4.4 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iEnergizer is rated
4.4 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in iEnergizer Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
41 reviews found
Sort by:
Popular
Customer Service Executive in
Noida
Operations / DSW Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 May 2022
Likes
Many things:
1. Job security is there as long as one is working honestly and efficiently.
2. Since there is no Hr engagement after hiring, that gives an edge to an agent to get desired outcome by having a good relationship with sups.. Rules & regulations are there but can be overwritten by Sups if good bonding is there.
3. CTC is good depending on the proces however it covers all kind of incentives and expenses.
4. Flexible shifts
5. Too many processes are there.
Will update more.......Read More
Dislikes
Many things i dislike :
1. PF deduction. It's available only for people with less than 15k salary.
2. You have to pay parking charges for your vehicles
3. No Hr engagement after one is hired. The process supervisors have all the authority and associates don't have an option to dispute a call by sups. ** Agents does not have any real value and power here.
4. Attendance bonus is too high and seems like black money for the organization to avoid taxes.
5. 10 hours working
6. Too much security check for each person and every day
7. No expenses provided by organization during wfh.
8. Cab charges were 5k for all when it was being provided
9. No skill development opportunity or educational assistance
10. Will update more......Read More
Work Details
Job security is there for an honest and efficient employee however overall experience is average due to above mentioned points.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
A-37 sector 60 noida
Full Time
·
CSE Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2022
Likes
Infrastructure is good, salary comes on time.
Dislikes
No job security.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Greater Noida
Call Center Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2022
Likes
The salary was given on time,job security is there.
Dislikes
The company management does not care about you they just won't work,the management are very unsupportive I have asked multiple time to change the shift but the management always kept me in night shift.The management does not give break on time and there is a shortage of systems as well.
Work Details
The work life was very hectic they sometimes made us do overtime and we were not paid for the overtime.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Top iEnergizer Customer Service Executive Interview Questions
Customer Service Executive in
Noida, Sector 60, Uttar Pradesh
Vegas Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Good work environment, job security.
Dislikes
There isn't anything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Sector 60
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2022
Likes
There is job security and good atmosphere.
Dislikes
None.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
samsung hhp Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2021
Likes
this company only works for their profit . dose not care about employee .
Dislikes
politics , job security end everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2021
Likes
My collegues
Dislikes
There is no job security here and career growth is slow and lot of political is there
Work Details
Terrible
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
iEnergizer.
Customer Service Executive in
Noida
Columbus Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2021
Likes
Only thing good here is job security. Just make friends with your superiors and you can have a job till eternity.
Dislikes
0.01 % growth chances (if the promotion process is not already rigged)
Zero work life balance
Worst salary structure (one LWP may cost you 8-10k)
Most of the seniors are suffering from Dunning Kruger effect.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I was working in Haier process. No doubt it is very very bad process. When the need they will hire you and then after peak seasons end they will ask you to resign. They will pressurized you for extra work. They don't allow leaves even you submit doctor's prescription, they will mark leave without permission. Team leaders like SachinTyagi deduct salaries of employees. To secure your job in this process you need to be a good swindlers(Google this word) ....Read More
Dislikes
Haier process is worse. No job security
Work Details
They make my easy job tough
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2018
Likes
Team leaders are very cooperative. Time to time quality improvement sessions organised for self improvement.
Dislikes
No work life balance, no career growth, no job security
Work Details
Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Aug 2020
Likes
Nice office infrastructure
Dislikes
Job security... They can terminate without any reason
Work Details
It was good as I had lovable friends
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Noida
c.s Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Feb 2020
Likes
Sometime we suffered from a lot of pressure from our seniors. But good for learning for getting experience basically it's good for freshers but job security is not safe they can fire you anytime. Also regarding salary, in my last month of office they deducted my incentive unnecessarilyalso didn't provide my 3 months attendance incentuve at the end of the month and finally I was forced to leave the office....Read More
Dislikes
Good for fresher
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2019
Likes
I liked nothing about that company and dont want to enter that company ever in my life.
Dislikes
It is a worst place to work, very poor & non supportive management. No job security, unhygienic cafeteria , washroom and employee satisfaction is zero they even don't know the meaning of it. FRAUD COMPANY FRAUD MANAGEMENT. They don't follow the government rules.
Work Details
I don't want to say a single word about it . Monotonous work.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2019
Likes
Ienergizer will give you good salary.But their is no job security if customer file litigation immidiate termination without pay
Customer Service Executive in
Noida
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Apr 2019
Likes
• The working environment in all the International processes was very good.
• Salary and benefits were good.
• Management was not very strict and superiors could be approached easily.
• High Job security. They have numerous processes and if you get fired from one process they will takeyou in a different process....Read More
Dislikes
• Infrastructure could be improved.
• Long working hours
• Team politics was very common.
• Food quality was pretty average.
Work Details
I worked in Roblox process for more than one year. I was a Website moderator and game tester. My job was pretty exciting and interesting as it gave me the chance to learn a lot about US culture. I used to see a lot of memes and I had played a lot of games
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Friendly speaking the job security is in your hand if u give ur best the job is for you and if not then what can a company can do it for u
Dislikes
Very hectic atmosphere call flow is heavy for those in inbound and one rotation off .as far back end is concern it's ok.
Work Details
Average
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2018
Likes
Team managment
Dislikes
I felt that employee security is not good for sector 10 office.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Sumsung Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 May 2022
Likes
iEnergizer is nice organization work culture nice nd comfortable although
Dislikes
Job security was not sure
Work Details
Work life was excellent nd I really really enjoy the work
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about iEnergizer's Customer Service Executives
Is iEnergizer a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 41 employee reviews, it's clear that most customer service executives have a positive experience working at iEnergizer. Skill development holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 4.2. Read reviews about skill development and career growth on AmbitionBox.
Does iEnergizer pay their Customer Service Executives well?
According to AmbitionBox reviews, iEnergizer customer service executives rate their salary and benefits at 4.4 out of 5, based on 41 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that iEnergizer is generally seen as a place that values and rewards its workforce fairly. You can know more about iEnergizer's customer service executives salaries here and to read reviews specifically about salary and benefits at iEnergizer for customer service executives, click here.
How is the work culture at iEnergizer for Customer Service Executives?
Work culture at iEnergizer for customer service executives is rated 4.4 out of 5 by 41 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at iEnergizer. To read reviews specifically about work culture at iEnergizer for customer service executives, click here.
How is the job security at iEnergizer for Customer Service Executives?
Based on 41 reviews on AmbitionBox, iEnergizer's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at iEnergizer, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at iEnergizer for customer service executives, click here.
Is work from home available to Customer Service Executives at iEnergizer?
According to AmbitionBox, 11% of iEnergizer's customer service executives work from home permanently, 88% work from the office, and 1% follow a hybrid model, based on 220 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at iEnergizer for customer service executives, click here.
How do I get a job at iEnergizer as a Customer Service Executive?
To get a job at iEnergizer as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top iEnergizer interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
iEnergizer Customer Service Executive Reviews by Locations