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3.9

based on 6.9k Reviews

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HGS Reviews

Updated 28 Feb, 2025
Overall Rating
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3.9/5
based on 6.9k reviews

positive trend 5% above industry's average

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Rating distribution

Category Ratings

4.0

Job security

3.8

Company culture

3.7

Work-life balance

3.7

Skill development

3.6

Work satisfaction

3.4

Salary

3.3

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

52% employees reported

Monday to Friday

Monday to Friday

52% employees reported

Flexible timing

Flexible timing

68% employees reported

No travel

No travel

59% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

2.4k reviews

3.8
male

Rated by Men

4.1k reviews

HGS is rated 3.9 out of 5 stars on AmbitionBox, based on 6.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more
HGS is rated 3.9 out of 5 stars on AmbitionBox, based on 6.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Customer Success, Service & Operations
3.9
 • 1.8k Reviews
Finance & Accounting
3.6
 • 525 Reviews
BFSI, Investments & Trading
3.8
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4.0
 • 281 Reviews
Human Resources
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 • 240 Reviews
Engineering - Software & QA
3.8
 • 205 Reviews
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6.9k reviews found

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Top HGS Interview Questions

asked in Accounts Payable Associate interview
Q1. What is accounts payable
View answer (1)
asked in Quality Analyst interview
Q2. whats plan for groom business and how to manage team data
View answer (1)

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asked in Technical Automation Lead interview
Q3. License in Automation anywhere in A360
View answer (1)
asked in Brand Promoter Customers Handle and Customer Service interview
Q4. Do u hv any idea abt customer service
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asked in Customer Service Professional interview
Q5. What do you do when a customer gets angry?
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Read HGS Reviews based on designations

4.0
 Senior Process Consultant

 (284)

3.8
 Process Consultant

 (222)

4.3
 Customer Relation Officer

 (221)

4.1
 Process Associate

 (126)

4.3
 Team Lead Operations

 (92)

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + ... read more
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People also ask about HGS

Is HGS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 6.9k employee reviews, it's clear that most employees have an average experience working at HGS. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
How does HGS’s employee rating compare to the industry average?
HGS’s employee rating of 3.9 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the BPO sector. This rating reflects that HGS generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does HGS pay their employees well?
According to AmbitionBox reviews, HGS employees rate their salary and benefits at 3.4 out of 5, based on 6.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS salaries here and to read reviews specifically about salary and benefits at HGS, click here .
How is the work culture at HGS?
Work culture at HGS is rated 3.8 out of 5 by 6.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HGS, click here .
How is the job security at HGS?
Based on 6.9k reviews on AmbitionBox, HGS employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS, click here .
Is work from home available at HGS?
According to AmbitionBox, 15% of HGS employees work from home permanently, 52% work from the office, and 33% follow a hybrid model, based on 331 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at HGS?
To get a job at HGS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HGS interview questions and practice your responses to prepare thoroughly.

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HGS Reviews by Locations

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AmbitionBox has 6.9k HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 52% of employees reported the working days at... HGS as Monday to Friday. 68% employees reported the work timings at HGS as Flexible timing. Read more

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HGS Office Photos
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HGS Salaries in India
Senior Process Consultant
1.9k salaries
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₹1.5 L/yr - ₹5 L/yr

Process Consultant
1.5k salaries
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₹1.2 L/yr - ₹4.8 L/yr

Process Associate
854 salaries
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₹1.2 L/yr - ₹4.2 L/yr

Customer Relation Officer
706 salaries
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₹0.9 L/yr - ₹6.1 L/yr

Senior Process Associate
522 salaries
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₹1.7 L/yr - ₹5 L/yr

Explore more salaries
Employee Benefits at HGS
cab
Office cab/shuttle
616 total responses
freemeal
Free meal
47 total responses
onsite
International/On-site exposure
43 total responses
healthInsurance
Health insurance
415 total responses
+6 more benefits
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