Hexaware Technologies Customer Service Executive Reviews

Likes

Atmosphere, Working area

Dislikes

Management, salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

As I working for hexaware from last 1 year I feel it's a good company for freshiers who wanted to know about how corporate sector work and which issue you have to face in future

Dislikes

They don't gave you so. Much hike as you expected

Work Details

Good as much I expected I goth there in 1 year

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It’s a good company. I am with them from almost 1 and a half year. This is my first company so far it is nice and everything is sorted here .

Dislikes

Not bad

Work Details

It’s balanced .

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

You will get work life Balance

Dislikes

No growth, less pay.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hr are very good easily approachable

Dislikes

As in work from home not getting week off as we are working 10 hrs a day still only one week off which is not at good and managers are saying that if any one absent will not get salary . 10 hs a day is more and in Service industry we require a good mentality which come when mind is in peace please try to understand this

Work Details

Very good TL are good and coperative except managers

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I worked there 1.5 years was about to work more but due to process shutdown I was transferred to different department but because previous department got shut down I was not having that feeling and excitement in new department so then I spoke with my manager she understood my concern and helped me with my resignation and it was done smoothly....

Dislikes

Nothing dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The management and the support rendered

Dislikes

None

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

The company has best trainers around that may totally develop a talentful skills within every single individual. Hexaware itself was my team mate as everyone is friendly and helpful towards each other, I can't ever stop thinking if any team mates would be so friendly and helpful as there were around 500 to 700 workers on floor who wouldn't hesitate helping any one. Salary is satisfying on a mutual terms. Work environment might get busy and stressful as there could be a severe call flow but it wouldn't last more than couple of hours. One can get a preferable shift and off in order to maintain work and life balancing. The process i worked for might be one of the most vast process in the entire BPO industry but it was still a wonderful and skillful process. Growth opportunity arrive after 6 months of working in the company. One has to maintain a goodwill, might have to perform remarkably. I also like how the company cares for their employees as they would give everyone a chance to perform at their best and had a salary rating upon an individual's performance....Read More

Dislikes

Hexaware is a wonderful company and the company does truly cares for their employees as the BHR team always stands up for their employees. However, I am truly unhappy with Hexaware as my talent was not appreciated at all , being a fresher and a trainee I maintained a standardized typing speed which would be almost same compared to their specialists. I requested to be a part of email team on full time bases, but the request was denied and as I was not comfortable with the invoice process as it could not help me maintain a balance in work and real life, I had to resign as I had no options. I wished if they could had made me a part of the email process team, as my other colleagues did get such opportunity and I did not. I still do not dislike Hexaware but just unhappy that's all. It is still a like a home to me, I love my beloved team and my respected trainers and HR and my team leader as well they are kind and helpful....Read More

Work Details

Hectic during the call flow, stressful as the break was limited to 1 hour break including toilet breaks as well. But the senior agents were kind enough to not burden any individual. The soft skills and product training was great.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.