HCL Group Customer Service Representative Reviews

Likes

First up all there is a complete job security for all hcl employees,training also very good,very good infrastructure and work environment.

Dislikes

Appraisal is very low minimum amount of 1000 rs also they can't give ,i think it is based on the project. The most i disliked in hcl is travel facility so much of partiality in that, In BPO They provide two way free cab for only lady employees kms also recently extended from 35 to 50,but for men employees only 35 km radius after exceeding one km also they are strictly talking about the rules but men employees having a cab deduction of 2000 rs monthly, it comes near to 15% of salary deduction for transport itself,in bpo salary is already low my suggestion is you can give free cab to lady employees but the same time 1000 rs cab deduction for men employees will be considered good in my point of view. Thank you....Read More

Work Details

My work is little bit challenging only,i worked in a healthcare non voice process,TAT is very important in my work if i miss the tat overall team tat gets lower,and maintaining quality also very important.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Yes

Dislikes

I don't have dislikes about at hcl

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security and good work environment.

Dislikes

Too constricting and not a lot of benefits. No appreciation for the job done.

Likes

Job security

Dislikes

Less salary and benefits

Likes

It's a very good platform. I feel the best job security here compare to another platform and good salary for freshers in BPO.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management and seniors are supportive. Trainings are provided for the work.

Dislikes

No growth in position/salary and work like donkeys.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Has a good environment and atmosphere.

Dislikes

Has a very bad transport, work culture and worst HRs'.

Work Details

The process was so good to learn new things and good experience with the tool.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.