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3.2

based on 362 Reviews

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Groupon Reviews

Updated 17 Feb, 2025
Overall Rating
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3.2/5
based on 362 reviews

negative trend 14% below industry's average

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Rating distribution

Category Ratings

3.4

Salary

3.3

Company culture

3.2

Work-life balance

2.8

Skill development

2.8

Work satisfaction

2.7

Promotions

2.5

Job security

What employees say about Groupon?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

97% employees reported

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

79% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

110 reviews

3.1
male

Rated by Men

228 reviews

Groupon is rated 3.2 out of 5 stars on AmbitionBox, based on 362 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Groupon is rated 3.2 out of 5 stars on AmbitionBox, based on 362 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.0
 • 131 Reviews
Engineering - Software & QA
3.4
 • 32 Reviews
Finance & Accounting
3.8
 • 18 Reviews
Data Science & Analytics
4.0
 • 14 Reviews
Merchandising, Retail & eCommerce
3.3
 • 9 Reviews
BFSI, Investments & Trading
3.3
 • 8 Reviews
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362 reviews found

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Top Groupon Interview Questions

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Q1. What did burger king do on digital when it entered India?
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Q2. What is meant by fraud in E-commerce
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asked in SDE-2 interview
Q3. Maximum Meetings Problem Statement Given the schedule of N meetings with t ... read more
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asked in CSR Executive interview
Q4. How to handle angry customers
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Read Groupon Reviews based on designations

2.9
 Customer Service Representative

 (32)

2.6
 Customer Service Executive

 (18)

2.4
 Customer Support Executive

 (16)

3.3
 Senior Customer Service Representative

 (12)

3.2
 Customer Support Representative

 (10)

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People also ask about Groupon

Is Groupon a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 362 employee reviews, it's clear that most employees have an average experience working at Groupon. Salary holds the highest rating at 3.4, while job security is rated the lowest amongst all factors at 2.5. Read reviews about salary and job security on AmbitionBox.
How does Groupon’s employee rating compare to the industry average?
Groupon's employee rating of 3.2 out of 5 is below the industry average of 3.7 out of 5 for companies within the Internet sector. This rating suggests that Groupon faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Groupon performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Groupon pay their employees well?
According to AmbitionBox reviews, Groupon employees rate their salary and benefits at 3.4 out of 5, based on 362 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon salaries here and to read reviews specifically about salary and benefits at Groupon, click here .
How is the work culture at Groupon?
Work culture at Groupon is rated 3.3 out of 5 by 362 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Groupon, click here .
How is the job security at Groupon?
Based on 362 reviews on AmbitionBox, Groupon employees rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon. To read reviews about job security at Groupon, click here .
Is work from home available at Groupon?
According to 31 AmbitionBox reviews, Groupon does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Groupon?
To get a job at Groupon, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Groupon interview questions and practice your responses to prepare thoroughly.

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Groupon Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 362 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 56% of employees reported the work...ing days at Groupon as Rotational Shift. 62% employees reported the work timings at Groupon as Flexible timing. Read more

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Groupon Office Photos
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Groupon Salaries in India
Customer Service Representative
231 salaries
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₹2.1 L/yr - ₹5 L/yr

Customer Service Executive
122 salaries
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₹2.4 L/yr - ₹4.5 L/yr

Customer Support Executive
78 salaries
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₹2.4 L/yr - ₹4.8 L/yr

Customer Support Representative
72 salaries
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₹2.6 L/yr - ₹4.5 L/yr

Senior Customer Service Representative
71 salaries
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₹3.2 L/yr - ₹6 L/yr

Explore more salaries
Employee Benefits at Groupon
cab
Office cab/shuttle
30 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
3 total responses
healthInsurance
Health insurance
18 total responses
+5 more benefits
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