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- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Internet/Product Company - 2024

About
Reviews
1.7k
Salaries
18.9k
Interviews
830
Jobs
2
Benefits
159
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Google Customer Service Associate Reviews

Updated 21 Jul, 2023

Overall Rating

3.4/5

based on 2 reviews

Rating distribution

5

1 (50.0%)

4

0 (0%)

3

1 (50.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.2

Company culture

4.2

Work-life balance

4.2

Work satisfaction

3.4

Job security

3.4

Salary

3.4

Skill development

3.4

Promotions

Google is rated 3.4 out of 5 stars on AmbitionBox, based on 2 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more

Google is rated 3.4 out of 5 stars on AmbitionBox, based on 2 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

2 reviews found

Sort by: Popular

Customer Service Associate in Kotputli

Part Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jul 2023

Likes

Hi Job chahiye

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Jldi se dedo

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Associate in Gurgaon / Gurugram

Customer Service Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2021

Likes

I like the environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

What people are saying about Google

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shravanspalankar

How Can I Maximize My Last Year of BBA to Land a Top Job?

I have one year left to complete my BBA in a Tier-2 city and currently work part-time as a corporate intern. I'm actively looking for big opportunities and career paths. Through my research, I found roles like... read more

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Team Lead in Hyderabad / Secunderabad

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Sep 2024

Likes

Good place to work

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Job security - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Aug 2024

Likes

Good morning sir ji hi

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Very bad not able to login

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Analyst in Bangalore / Bengaluru

Full Time

·

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Aug 2024

Likes

Salary and benefits

Dislikes

No work life balance

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Senior Associate in Bangalore / Bengaluru

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2024

Likes

Good company like no other

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Attrition rate is very high

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Engineer in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2024

Likes

Nice food company. Good work culture.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None so far so good company

Sales Officer in Chhindwara

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2024

Likes

Hard mast help you wark see had been mast look sem

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Gihcfucigcfgdig. Fy8vihcut cigdug fdi

Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within City.

Team Lead in New Delhi

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2023

Likes

Just because Google logic is best 👌

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing else

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2023

Likes

No likes, full layoffs going on

Dislikes

Mentioned in likes tab

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Apr 2023

Likes

Super company

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing like that

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Mar 2023

Likes

Just woke life employee security.

Job security - Excellent
Company culture - Good

Dislikes

Salary issue

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Other Google Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Voice Process Executive in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2024

Likes

Google is also known for offering generous benefits, a flexible work environment, and a focus on personal development and learning. The diversity of projects and the impact their work can have globally is another big draw for those who work there. Would you like to know more about specific aspects of Google's work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

While many employees enjoy working at Google, some challenges have been reported by others. These can include: 1. **High Expectations**: Google has a reputation for hiring top talent, which means there's often pressure to meet high expectations and deliver results quickly. 2. **Intense Workload**: The fast-paced, constantly evolving nature of the tech industry can result in long hours or a sense of burnout for some employees. 3. **Internal Competition**: With such a large pool of talented people, some individuals might feel a competitive atmosphere that can be stressful. 4. **Work-Life Balance**: While Google offers flexible work options, the sheer volume of work and the company's fast pace may make it challenging for some employees to maintain a balance between work and personal life. 5. **Bureaucracy and Hierarchy**: Despite its reputation for innovation, the company is still large and can have bureaucratic layers that may slow decision-making or innovation for some teams. Of course, these experiences can vary widely depending on the team, role, and individual preferences....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Program Manager in Bangalore / Bengaluru

Full Time

·

Technology / IT Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Oct 2024

Likes

The overall work culture is good. Good benefits and good peers

Dislikes

If a manager isnt proficient, things can go bad. Google is not the same how it was befor.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Talent Advisor in Bangalore / Bengaluru

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Site Execution Engineer in Gurgaon / Gurugram

Full Time

·

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Mar 2025

Likes

Salary Work - life balance Job security

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Senior Analyst in Hyderabad / Secunderabad

Full Time

·

Data Science & Machine Learning Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Mar 2025

Dislikes

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Hvac Operator in Hyderabad / Secunderabad

Full Time

·

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Feb 2025

Likes

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Lead in New Delhi

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

Assistant Security Officer in Gurgaon / Gurugram

Full Time

·

Security Officer Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2025

Likes

Skill development and company culture.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotion will be given as per the vacancy, otherwise it will not be given

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Graphic Designer in Mumbai

Full Time

·

Editing Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Housekeeping Supervisor in Gurgaon / Gurugram

Full Time

·

Facility Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Feb 2025

Likes

Skill development - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Salary - Bad
Job security - Poor
Promotions - Poor

Overall Rating

Average

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More about working at Google

#11 Best Large Company - 2022

#2 Best Large Internet/Product Company - 2022

HQ - Mountain View,California, United States
Software Product
10k-50k Employees (India)
Analytics & KPO

People also ask about Google's Customer Service Associates

How is Google to work for?

Google is rated 3.4 out of 5, based on 2 reviews by employees on AmbitionBox. Google is known for Company culture which is rated at the top and given a rating of 4.2. However, Job security is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Google read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Google?

According to AmbitionBox ratings, Google employees rate its salary and benefits as 3.4 out of 5. You can know more about Google Salaries at AmbitionBox

How is the work culture at Google?

Work culture is rated 4.2 at Google by 2 employees. While job security is rated 3.4 and work-life balance is rated 4.2 at Google. Read detailed reviews by employees of Google on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Google reviews submitted by Google employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Google is the right company for you.

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Google Customer Service Associate Reviews

Google Office Photos

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Google Customer Service Associate Salary

based on 4 salaries

₹2.5 L/yr - ₹4.1 L/yr

20% more than the average Customer Service Associate Salary in India

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