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3.5

based on 1.5k Reviews

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Fusion CX Reviews

Updated 4 Mar, 2025
Overall Rating
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3.5/5
based on 1.5k reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.5

Skill development

3.4

Work-life balance

3.3

Company culture

3.3

Salary

3.3

Work satisfaction

3.2

Job security

3.1

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

84% employees reported

Rotational Shift

Rotational Shift

48% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

67% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

526 reviews

3.4
male

Rated by Men

866 reviews

Fusion CX is rated 3.5 out of 5 stars on AmbitionBox, based on 1.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Fusion CX is rated 3.5 out of 5 stars on AmbitionBox, based on 1.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.6
 • 718 Reviews
Sales & Business Development
3.4
 • 55 Reviews
Quality Assurance
3.7
 • 48 Reviews
Human Resources
3.7
 • 45 Reviews
BFSI, Investments & Trading
3.2
 • 35 Reviews
Teaching & Training
3.5
 • 29 Reviews
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1.5k reviews found

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BigBasket

We don't just offer jobs; we offer peace of mind.

Top Fusion CX Interview Questions

asked in Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
View answers (5)
asked in Assistant Manager interview
Q2. Have you deal with Auditors? also with External Auditors?
View answer (1)

Get interview-ready with top interview questions

View all 35 questions
asked in Medical Coding Quality Analyst interview
Q3. Can you provide an example of a challenging coding scenario you have encoun ... read more
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asked in CCA interview
Q4. 4.what is e commerce?
View answer (1)
asked in Customer Service Associate interview
Q5. What is called outsoursing
View answer (1)
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Read Fusion CX Reviews based on designations

3.2
 Customer Care Executive

 (103)

3.6
 Customer Service Associate

 (76)

4.6
 Cce Executive

 (61)

3.5
 Quality Analyst

 (52)

3.1
 Customer Service Executive

 (47)

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more
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More about working at Fusion CX

People also ask about Fusion CX

Is Fusion CX a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 1.5k employee reviews, it's clear that most employees have an average experience working at Fusion CX. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX pay their employees well?
According to AmbitionBox reviews, Fusion CX employees rate their salary and benefits at 3.3 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX salaries here and to read reviews specifically about salary and benefits at Fusion CX, click here .
How is the work culture at Fusion CX?
Work culture at Fusion CX is rated 3.3 out of 5 by 1.5k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX, click here .
How is the job security at Fusion CX?
Based on 1.5k reviews on AmbitionBox, Fusion CX employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX, click here .
Is work from home available at Fusion CX?
According to AmbitionBox, 6% of Fusion CX employees work from home permanently, 84% work from the office, and 10% follow a hybrid model, based on 261 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Fusion CX?
To get a job at Fusion CX, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.

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Fusion CX Reviews by Locations

Fusion CX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.5k Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 48% of employees reported t...he working days at Fusion CX as Rotational Shift. 54% employees reported the work timings at Fusion CX as Flexible timing. Read more
Fusion CX Office Photos
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Fusion CX Salaries in India
Customer Care Executive
356 salaries
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₹0.7 L/yr - ₹3.2 L/yr

Customer Service Associate
211 salaries
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₹1 L/yr - ₹2.5 L/yr

Team Lead
196 salaries
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₹1.1 L/yr - ₹5.1 L/yr

Customer Service Executive
192 salaries
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₹1 L/yr - ₹3.1 L/yr

Quality Analyst
182 salaries
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₹1 L/yr - ₹6 L/yr

Explore more salaries
Employee Benefits at Fusion CX
cab
Office cab/shuttle
34 total responses
onsite
International/On-site exposure
11 total responses
freemeal
Free meal
3 total responses
healthCheckup
Annual health checkup
1 total response
+13 more benefits
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