Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 7L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 8L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 1L+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Firstsource Solutions

Compare

3.7

based on 4.6k Reviews

Video summary

Filter reviews by

Clear all

Firstsource Solutions Process Associate Reviews

Updated 4 Dec, 2024

Overall Rating

4.0/5

based on 76 reviews

Rating distribution

33 (43.4%)

20 (26.3%)

12 (15.8%)

1 (1.3%)

10 (13.2%)

Category Ratings

3.9

Company culture

3.9

Work-life balance

3.7

Work satisfaction

3.6

Job security

3.6

Skill development

3.5

Salary

3.3

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

80% employees reported

Flexible timing

56% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

28 reviews

3.8

Rated by Men

46 reviews

Jobseekers also viewed

Infosys Reviews

3.6

• 39.6k reviews

Wipro Reviews

3.7

• 53.4k reviews

TCS Reviews

3.7

• 90.4k reviews

HCLTech Reviews

3.5

• 36.4k reviews

Tech Mahindra Reviews

3.5

• 35.4k reviews

Accenture Reviews

3.8

• 56.9k reviews

Cognizant Reviews

3.7

• 50.6k reviews

Capgemini Reviews

3.7

• 42.1k reviews

IBM Reviews

4.0

• 22.2k reviews

LTIMindtree Reviews

3.8

• 21.1k reviews

Teleperformance Reviews

3.9

• 30k reviews

Concentrix Corporation Reviews

3.8

• 26.6k reviews

iEnergizer Reviews

4.6

• 22.6k reviews

WNS Reviews

3.4

• 12k reviews

Infosys BPM Reviews

3.6

• 9.9k reviews

Conneqt Business Solutions Reviews

3.7

• 8.9k reviews

HGS Reviews

3.8

• 7k reviews

Omega Healthcare Reviews

3.7

• 5k reviews

R1 RCM Reviews

3.9

• 3.4k reviews

Conduent Reviews

3.5

• 2.7k reviews

Top Mentions in Firstsource Solutions Process Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

76 reviews found

Sort by: Popular

Process Associate in Bangalore / Bengaluru

Gr tech park Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2022

Likes

Nothing.

Dislikes

If you will resign then will not provide you resignation acceptance letter,after 45days you will receive.on notice period salary is not credited.According to their policy it will credit after 45days but after 45days also last month salary which was on hold that amount only you will receive.rest days amount you will not receive.And if you mail them,they will not reply.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Disgusting

Work timings: Strict Timings

Work related travel: This is a desk job.

HCLTech

There's no stopping you

We offer diverse programs to shape your career and future

Process Associate in Bangalore / Bengaluru (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 04 Dec 2024

Likes

Supporting team, RNR, incentives

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Layoff, no job security

Process Associate in Mumbai

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

People and environment

Job security - Good

Dislikes

Salary/ Increment/ No night shift allowance

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad

Process Associate in Gandhinagar

Full Time

Blocking department Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2024

Likes

Best company in my life,and emplyee ko bohot dhyan rakhti h great

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is very low

Work Details

Work days: Monday to Saturday (Flexible Timings)

Process Associate in Bangalore / Bengaluru

Full Time

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Apr 2024

Likes

Good, nice place

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing, every thing is going good

Work Details

Work days: Monday to Friday (Flexible Timings)

Process Associate in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Good work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

One way transport

Work Details

Work policy: some has work from home and some work from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

Process Associate in Bangalore / Bengaluru

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Sep 2023

Likes

Worst all of them are female oriented

Dislikes

Everything is worst in here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Process Associate in Mahad

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2023

Likes

No pressure about work. Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Tea should allow on the floor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Process Associate in Bangalore / Bengaluru

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 06 Apr 2023

Likes

They give salary on time and less pressure at job

Work-life balance - Good

Dislikes

There is no job security, the TL and managers act like strict teachers at the school. No fun at all. We all should work as robot, we are allowed to speak only two words "yes sir" or "okay sir". The Firstsource company shut down our process and fired 400+ employees. This is not lie.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2023

Likes

Nothing to tell anything about company

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

So many things not to disclose

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2023

Likes

Very very good work atmosphere and work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timings and overall weekly offs are not good

Work Details

Work days: Alternate Saturday off

Work related travel: This job involves Travel Within City.

Process Associate in Gandhinagar

Full Time

Sales inbound nri Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Nov 2022

Likes

This is first company but it is the best company compared to others

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nill

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Process Associate in Bangalore Rural

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2023

Likes

All good. Depends on the team.

Dislikes

If project is closed you will be layoff.

Job security - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2022

Likes

Good companey and management supportive job security is also good and give chances to participate everyone in any games Friday is entertain each and every one in team and team leads and assistant managers also very supportive perks and benefits also good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only one thing shift timings is not good in some processes in the organization

Work Details

Work is very good and quite interesting and I got a chance to multiple hats and roles within the same organisation

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2023

Likes

As a fresher i know this company will enhance my skills

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Process Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2023

Likes

Nice experience and nice people and healthy environment

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there to dislike this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Oct 2023

Likes

Had good infrastructure

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Work pressure

Skill development - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Feb 2023

Likes

Good support for all employees

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Noo

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Bangalore / Bengaluru

Full Time

Firstsource Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2022

Likes

We are working vary happy

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Leaves

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2022

Likes

Everything good

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

But job security not there

Job security - Poor

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Firstsource Solutions Process Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 76 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more