Firstsource Solutions Navi Mumbai Reviews by 50+ Employees | Rated 3.5/5

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

42% employees reported

Flexible timing

69% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

16 reviews

4.9

Rated by Men

31 reviews

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Top Mentions in Firstsource Solutions Navi Mumbai Reviews

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58 reviews found

Sort by: Popular

Customer Service Associate in Navi Mumbai

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2018

Likes

They are having a frank envoirnment. Wherein it feels so easy to gell up with people you don't Know.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Pickup and drop facility from station

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Executive in Navi Mumbai

Corporate Communication Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Aug 2019

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Manager - Workforce Management in Navi Mumbai

WFM Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Dec 2018

Likes

Great place to work

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to specify

Work Details

Work days: Monday to Friday (Flexible Timings)

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Customer Service Associate in Navi Mumbai

Airtel platinum Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2019

Likes

Feel fresh to wrk good atmosphre

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

24month experince

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer S in Navi Mumbai

Axis bank process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Sep 2019

Likes

Nothing.. that spoil your mental health

Dislikes

Work environment....manager doing favours to good looking girls was the worst part of working there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I couldn't even wanted to complete 1 year

Work timings: Strict Timings

Good working enviourment in Navi Mumbai

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Jun 2022

Likes

Good support from senior and Hr.

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

need to improve facility in cafeteria.

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Navi Mumbai

Calling Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2019

Likes

Environment and seniors are supportive

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislikes

Work Details

My job experience was good.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Navi Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2021

Likes

Yes I was working there on 2012 to 2013 my experience was good but it's growth was very good, I like there environment and policies.

Work-life balance - Good

Dislikes

Nothing is dislike

Work Details

Work timings: Flexible Timings

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Operations Manager in Navi Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2018

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

CSR in Navi Mumbai

Collection Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2022

Likes

Seniors & friendly Nature

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Awsome

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Navi Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2020

Likes

All good, excellent management. They how to behave especially with their people.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Wish if company can redevelop.

Work days: Alternate Saturday off (Flexible Timings)

Senior Agent in Navi Mumbai

Health & Fitness Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 May 2019

Likes

Actually its my first job so that time i dont have any choices ya but it was good experience for me but its nice company for freshers only

Job security - Excellent
Company culture - Good

Dislikes

continually calling and compensation not satisfactory

Salary - Poor

Work Details

SR.customer service agent

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Navi Mumbai

Optus Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2018

Likes

N/a

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/a

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive for mail and snail mail in Navi Mumbai

banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Apr 2019

Likes

great environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

genie Hr team

Senior CSA in Navi Mumbai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 10 May 2018

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

Job security - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Navi Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2019

Likes

Friendly environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Customer Care Executive in Navi Mumbai

Customer care Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Sep 2018

Likes

Nothing

Dislikes

Work pressure

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Back Office Executive in Navi Mumbai

Finance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Mar 2018

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

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Jobs at Firstsource Solutions

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Opportunity For Arts & Science UG graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

CSA - Freshers!!

Chennai

0-1 Yrs

₹ 0.8-1.5 LPA

Hiring For International voice associate

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-3.75 LPA

Hiring For Gig Workforce/Freelancers For Mass Comm Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban, Mumbai

0-1 Yrs

₹ 2-4.5 LPA

Opportunity For Arts & Science UG Graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Opportunity For Arts & Science Graduate Fresher - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Hiring For Freelancing- Business Management Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Law & Public Ad- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-2 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Arts- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

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Firstsource Solutions Navi Mumbai Reviews by Designations

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AmbitionBox has 58 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Navi Mumbai Reviews

What employees say about Firstsource Solutions?

Workplace insights

Monday to Saturday

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

58 reviews found

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