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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Mumbai Reviews

Updated 12 Mar, 2025

Overall Rating

3.4/5

based on 535 reviews

Rating distribution

195 (36.4%)

144 (26.9%)

80 (15.0%)

34 (6.4%)

82 (15.3%)

Category Ratings

3.6

Job security

3.4

Company culture

3.4

Work-life balance

3.4

Skill development

3.3

Work satisfaction

3.0

Salary

2.9

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

84% employees reported

Monday to Friday

51% employees reported

Flexible timing

68% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

124 reviews

3.4

Rated by Men

366 reviews

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Jobs at Firstsource Solutions

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Opportunity For Arts & Science UG graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

CSA - Freshers!!

Chennai

0-1 Yrs

₹ 0.8-1.5 LPA

Hiring For International voice associate

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-3.75 LPA

Hiring For Gig Workforce/Freelancers For Mass Comm Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban, Mumbai

0-1 Yrs

₹ 2-4.5 LPA

Opportunity For Arts & Science UG Graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Opportunity For Arts & Science Graduate Fresher - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Hiring For Freelancing- Business Management Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Law & Public Ad- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-2 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Arts- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

People also ask about Firstsource Solutions's Mumbai office

Is Firstsource Solutions's Mumbai office a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 535 employee reviews, it's clear that most employees have an average experience working at Firstsource Solutions's Mumbai office. Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.

Does Firstsource Solutions's Mumbai office pay their employees well?

According to AmbitionBox reviews, Firstsource Solutions's Mumbai office employees rate their salary and benefits at 3.0 out of 5, based on 535 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's Mumbai office salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions's Mumbai office, click here .

How is the work culture at Firstsource Solutions's Mumbai office?

Work culture at Firstsource Solutions's Mumbai office is rated 3.4 out of 5 by 535 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions's Mumbai office, click here .

How is the job security at Firstsource Solutions's Mumbai office?

Based on 535 reviews on AmbitionBox, Firstsource Solutions's Mumbai office employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions's Mumbai office. To read reviews about job security at Firstsource Solutions's Mumbai office, click here .

Is work from home available at Firstsource Solutions's Mumbai office?

According to 79 AmbitionBox reviews, Firstsource Solutions's Mumbai office does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

How do I get a job at Firstsource Solutions's Mumbai office?

To get a job at Firstsource Solutions's Mumbai office, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Firstsource Solutions interview questions and practice your responses to prepare thoroughly.

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Firstsource Solutions Reviews by Locations

Firstsource Solutions Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 535 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Mumbai Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos

+12

Firstsource Solutions Salaries in Mumbai

Customer Service Associate 232 salaries	Unlock ₹1 L/yr - ₹4.5 L/yr
Senior Customer Service Associate 199 salaries	Unlock ₹1.4 L/yr - ₹5.5 L/yr
Customer Service Executive 153 salaries	Unlock ₹1.5 L/yr - ₹6 L/yr
Senior Customer Service Executive 116 salaries	Unlock ₹1.9 L/yr - ₹5.1 L/yr
Senior Associate 82 salaries	Unlock ₹1 L/yr - ₹7 L/yr