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Finastra

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based on 502 Reviews

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Finastra Customer Support Specialist Reviews

Overall Rating

3.0/5

based on 1 review

Rating distribution

5

0 (0%)

4

0 (0%)

3

1 (100.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

3.0

Company culture

3.0

Work satisfaction

2.0

Job security

2.0

Salary

2.0

Work-life balance

2.0

Skill development

2.0

Promotions

Finastra is rated 3.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Finastra is rated 3.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1 review found

Sort by: Popular

Customer Support Specialist in Bangalore / Bengaluru

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Sep 2020

Likes

A good medical insurance policy and few others

Dislikes

There is no room for individual development. If you are a highly ambitious person , this may not be the place for you. There is a lot of micro management done by Managers. More often they tend to breath down your neck. After you leave the organisation, they make it very difficult for you to get the F&F.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Not that great if you are in Customer Service

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Analyst in Bangalore / Bengaluru

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Feb 2025

Likes

Nothing, my managers and team leads are horrible, even partners

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2024

Likes

Company work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislikes

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Oct 2023

Likes

Good work life balance. You might find relaxed work culture

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions and hikes are bad.

Skill development - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Analyst in Pune

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Oct 2023

Likes

Good company to work with. Good work culture

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

There is nothing such as of now

Senior Associate in Raipur

Full Time

·

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jun 2023

Likes

Nothing Nothing Nothing Nothing Nothing

Dislikes

Everything Everything everything everything everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Analyst in Bangalore / Bengaluru

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2023

Likes

Good place to grow

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes as of now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Thiruvananthapuram

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Oct 2022

Likes

Good place to work.

Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Poor hikes

Senior Analyst in Bangalore / Bengaluru

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2024

Likes

Work and life balance

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Team Lead in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jul 2023

Likes

Not as of now

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not as of now

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

FTI Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Aug 2022

Likes

Good work life balance

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary hike’s not given well

Salary - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other Finastra Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Program Delivery Manager in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2025

Likes

Friendly colleagues

Salary - Good
Work-life balance - Good

Dislikes

Lending and corporate channel India leadership is highly biased and promoting culture of bias. They are self obsessed and promotes their yes mand and have zero care for growth of other employees. They fudge data to senior management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Devops Engineer in Bangalore / Bengaluru (working remotely)

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Jan 2025

Likes

Good work life balance Good Culture Good Benifits

Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Less increaments Slow adoption with latest technologies

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Business Analyst and Product Owner in Bangalore / Bengaluru

Full Time

·

Product Management - Technology Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2024

Likes

The company is ok in terms of work life balance

Company culture - Good
Work-life balance - Excellent

Dislikes

1) Too much politics 2) most of the higher management are 25+ years in the same company and hence lot of politics and hence they won't listen to you 3) poor training to the newly recruited employees and very poor documentation of the things which makes it tougher to learn for the new joinee. 4) very bad salary hikes 5) silent firing of the employees which don't make any headlines

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Project Analyst in Ghaziabad

Full Time

·

Construction / Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Sep 2024

Likes

What I really likes about DH Limited is its work life balance and Job Security, also there are many things to learn in daily in DH Limited.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Perks and benefits is the main reason to dislike DH Limited and it's promotions take more time than it supposed to be given.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Software Engineer in Pune

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Sep 2024

Likes

Work from home sometimes for some team

Dislikes

Everything, poor management, no job security, extreme micromanagement, you don't have a say in anything if you don't have at least 7-8 years of experience they treat you like shit. Some teams are good but mostly its bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager in Bangalore / Bengaluru

Full Time

·

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Jul 2024

Likes

Company vision and board management is really great...

Dislikes

The india leadership team is highly biassed , highly manipulated. Highly arrogant and self centred bunch. They manipulate the data and showcase a rosy picture to the board and thrive. They promote and encourage only their selection of people. Extremely bad management.

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 6 days in 3 months in office and weekly ones in office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Pune

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jul 2024

Likes

The company has got the best work life balance and people here are really helping and team bonding is really great . Appraisals here are also good depending on your performance .

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Talent Acquisition Specialist in Pune

Full Time

·

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 Jul 2024

Likes

Over all company is good

Work-life balance - Good

Dislikes

No appraisal, no promotion as putting 100 percent, moving HR to PMO. Then asking your performance is not ok. Putting on PIP. Israel team is worst

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Pune

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 May 2024

Likes

The company culture is very good, working at Finastra is really good, work life balance is the biggest plus point here. Also, company offers Hybrid work from office, 2 days a week.

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Food is too much costly, you need to wait more for promotions, salary also needs to raise.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Mar 2025

Likes

Work-life balance - Good

Dislikes

Job security - Poor
Promotions - Poor

Overall Rating

Good

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More about working at Finastra

HQ - Paddington, London, United States (USA)
Software Product
1k-5k Employees (India)
Financial Services

People also ask about Finastra's Customer Support Specialists

How is Finastra to work for?

Finastra is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox. Finastra is known for Company culture which is rated at the top and given a rating of 3.0. However, Job security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Finastra read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Finastra?

According to AmbitionBox ratings, Finastra employees rate its salary and benefits as 2.0 out of 5. You can know more about Finastra Salaries at AmbitionBox

How is the work culture at Finastra?

Work culture is rated 3.0 at Finastra by 1 employees. While job security is rated 2.0 and work-life balance is rated 2.0 at Finastra. Read detailed reviews by employees of Finastra on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Finastra review submitted by Finastra employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Finastra is the right company for you.

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Finastra Customer Support Specialist Reviews

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Finastra Customer Support Specialist Salary

based on 4 salaries

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₹10.5 L/yr - ₹11.8 L/yr

99% more than the average Customer Support Specialist Salary in India

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Employee Benefits for Finastra Customer Support Specialist

Office cab/shuttle

1 total response

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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