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3.7

based on 7.1k Reviews

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EXL Service Customer Care Executive Reviews

Updated 8 Mar, 2025
Overall Rating
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3.8/5
based on 155 reviews

Rating distribution

Category Ratings

4.1

Job security

3.6

Company culture

3.5

Skill development

3.4

Salary

3.4

Work-life balance

3.4

Work satisfaction

3.2

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What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

80% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

53 reviews

3.6
male

Rated by Men

94 reviews

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Top Mentions in EXL Service Customer Care Executive Reviews
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155 reviews found

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offer... read more
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Read EXL Service Customer Care Executive Reviews based on locations

4.0
 Noida

 (54)

3.3
 Pune

 (46)

2.6
 Jaipur

 (12)

4.4
 Greater Noida

 (8)

1.4
 Gurgaon / Gurugram

 (6)

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People also ask about EXL Service's Customer Care Executives

How is EXL Service to work for?
EXL Service is rated 3.8 out of 5, based on 155 reviews by employees on AmbitionBox. EXL Service is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.4 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.6 at EXL Service by 155 employees. While job security is rated 4.1 and work-life balance is rated 3.4 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 155 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 80% of employees repor...ted the working days at EXL Service as Monday to Friday. 63% employees reported the work timings at EXL Service as Flexible timing. Read more

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EXL Service Office Photos
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EXL Service Customer Care Executive Salary
based on 329 salaries
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₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
Employee Benefits for EXL Service Customer Care Executive
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
7 total responses
+4 more benefits
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