Equitas Small Finance Bank Customer Service Associate Reviews

Likes

There is nothing to like

Dislikes

Working at Equitas Small Finance Bank was a highly challenging experience due to a toxic work environment, poor management practices, and lack of employee support. There was no proper training or communication from management, resulting in confusion and inefficiency. Employees were overworked with unrealistic expectations, no work-life balance, and inadequate respect for personal boundaries, such as breaks or lunch hours. Gender safety was a serious concern, with reports of inappropriate behavior going unaddressed. Favoritism in recruitment, an unprofessional work culture, and ineffective HR support further exacerbated the issues. Overall, the lack of inclusivity, professionalism, and employee welfare made it a deeply unsatisfactory workplace....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to say good.

Dislikes

Need more updates in software & If need permission in an emergency situations not getting. Not getting leave. 6 months once only we get the leave. We are doing work and activity by 6am in leave days.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No.. because No job security

Dislikes

Zero % job security I have working in Equitas 9.5year & 4 year continue HAC member, highest portfolio created my branch in north zone but EOD everything is Zero then change the job...

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am totally satisfied with this work I am learning lot I got some good mentors and well wishers

Dislikes

Overall bank Branch clininess Maintaining Infrastructure of branch Software update

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am very happy to work in equitas small finance bank.very friendly environment and supportive team work with happy together 😊

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working is Equitas is very much secure satisfied and good place to learn most of the things.we have a good opinion on organisation

Dislikes

There is no recognition for the hard work what we do.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nice growth and well developed banks and good support

Dislikes

2nd saterday working and time management keep up and idfc format other area employees own room. Provide very need and food provide must.need and morning Rm roll compulsary attdance punch come to branch not mobile app.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

So nice company. But I have to leave this company with heavy heart for growth as there are less chance to grow due to internal politics. It's policy and product are hotch potchI tried too much to make this Bank as brand but there are many uneven internal barrier such as RCU and lack of co ordination among all vertical.

Dislikes

Selling MOD where there is not liability branch. Technical policy also a barrier as it is not clear to the market and competitors. My promotion also stuck due to uneven reason/person. Softwares are not upto date. Bank should adopt latest technology and IT product.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

best organization to working hard people and learning improvement culture atmosphere.

Dislikes

banking is the service base industry, pls improve services.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing as such, if you don't have any other option than only you join.

Dislikes

Office politics, Work life balance, long working hours etc

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Because of some people banking industry is not good now days. They some major issues in work satisfaction. Pressurized the staff for more work. Shouting and toxic environment seen now days that's why more deaths seen. Now they unofficially forced to work 7days.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only issue is My productivity 100% and also addional responsablity also take End to Activity's but salary and promotion Zero only. otherwise Best organization

Dislikes

No no

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They are aggressive participating in csr activities and social development.

Dislikes

In Equitas work culture is toxic nowadays they don't even think twice by terminate the staff, harrasment is infront of hr no action taken after that give justification for non performing staff. If banking industry is running like this no one will work here for long. Work Details

Likes

Our MD we'll supported our employees

Dislikes

Last two years our supervisors spoiling the culture, so many politics was indirectly impact our overall business growth, especially sales team treated as enemy, our supervisors supported only operation team performing or non performing no issues but continuely supported, so the non performing operation staff continually well growth, so please change the working culture and treat all are equal

Likes

Na

Dislikes

Not so good culture of the branch, there's no limit of working hours they ask employees to work on bank holiday, sundays and even on 2nd & 4th Saturday . branch timing are 9:15 AMto 8 in the evening sometimes it goes till 9PM. Multiple teams meeting and con-calls 3-5 times a day. TL rejects weekday attendance if the employee fails to work on holiday

Likes

I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for a well-respected and established organization will give me access to opportunities and experiences that will help me grow my career.

Dislikes

Nothing negative in this company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.