Dell Client Technical Support Senior Associate Reviews
based on 8 reviews
Updated 25 Dec, 2022
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.4
Job Security
4.3
Work-Life balance
3.9
Promotions/Appraisal
3.8
Skill development
3.7
Work Satisfaction
3.5
Salary & Benefits
Dell is rated
4.4 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Dell is rated
4.4 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Client Technical Support Senior Associate in
Hyderabad / Secunderabad
Tech support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2019
Likes
It was great working for a company like dell. Work environment is good and learnt a lot of technical skills , salary is also good
Dislikes
Just the shift timings could be flexible
Work Details
Worked as a tech support agent for more than an year and got to know a lot of technical skills
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Client Technical Support Senior Associate in
Gurgaon / Gurugram
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Dec 2022
Likes
Work from home culture
Dislikes
Some managers are insensitive and some are awesome .some has no human values and some are perfect and sensitive.
This variance is typical . Some will talk like you are just a resource and some let you feel you are a valuable asset.
Client Technical Support Senior Associate in
Gurgaon / Gurugram
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 May 2022
Likes
Job security and work life balance has improved a lot
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Client Technical Support Senior Associate in
Gurgaon / Gurugram
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Nov 2018
Likes
The culture code of the organisation is outstanding
Dislikes
Institutionalised
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Client Technical Support Senior Associate in
Hyderabad / Secunderabad
Tech Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2019
Likes
Culture
Dislikes
Pressure
Client Technical Support Senior Associate in
Bangalore / Bengaluru
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Infrastructure
Dislikes
Politics
Work Details
Work days: Rotational Shift
Client Technical Support Senior Associate in
Domlur, Bangalore
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2020
Likes
8.5 years of work experience has been the best in my life. i will definitely recommend Dell for freshers and experienced as well.. one of the best working culture, number driven, people friendly senior and mid management team . one of the best SoP and PnP driven company. perfect for professional and personnel life balance. its justnot employee but also the family is cared...... i will definitely rejoin Dell again....Read More
Dislikes
The 8.5 years spend in Dell, i have not come across one single incident from my immediate senior management which has left any bad taste in mouth.... there is none .
Work Details
Thank you for giving me the opportunity to be the part of this great organisation. starting as green horn in Tech support associate in 2006 till 2014, Dell has given me ample opportunity to grow
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Dell.
Client Technical Support Senior Associate in
Gurgaon / Gurugram
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Accounts Receivable Specialist in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Please don’t join dell manger are biased they will make work up and Beyond then when it comes to appraisal or promotion, they act as if we have not worked at all
Dislikes
They say it’s easy to move domains but I see on managers easily move domain even if they don’t know the process. But when it comes lower level employee they reject saying you need become level they require until that you can’t join
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Analyst in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Dell has gone to dogs
Dislikes
Poor Management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Accounts Receivable Specialist in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Good opportunity
Dislikes
Nothing yet. Will update later
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Specialist in
Bangalore / Bengaluru
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2023
Likes
Work Life Balance
Dislikes
Salary and Compensation
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Receivable Specialist in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2023
Likes
It has been great experience working with dell for the last 4 years
Dislikes
I have enjoyed working with dell & thank you for the support & opportunity that dell provided me during the last couple of years
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Order Management Specialist in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2023
Likes
its feels like working for our own company
Dislikes
hikes
Quality Lead in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Job security
Culture
Dislikes
Appraisal
Salary
Order Management Specialist in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Jan 2023
Likes
Over All Good
Dislikes
Package is less
Work Details
Work policy:
Every Friday
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Order Management Specialist in
Hyderabad / Secunderabad
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2023
Likes
Good
Dislikes
Don’t have dislikes to describe
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Resolution Expert in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Life at Dell can only be experienced cannot just tell in words
Dislikes
There are drawbacks but the company corrects faster
Work Details
It is great
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Dell Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer2 in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 30 Dec 2024
Likes
Good Salary and Benefits, work life balance no strict timings as long as you complete the work on time. Lot of opportunities to learn new skills and people who can mentor if needed.
Dislikes
Every Quarter there will be a panic about Layoffs. Anytime you think of getting promoted you will be moved to a new team, and they will call it a team restructure and your appraisal and promotion will be delayed.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Principal Software Engineer in
Pune
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Company culture is good.
Policies are good such as employee benefits, leaves.
Dislikes
Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue.
Salary: Salary is little below market standards.
Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer.
Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years.
So if you have a hunger to learn new things, Dell is certainly NOT a place for you.
Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Good work life balance.
Work culture is good.
Your voice matter.
Dislikes
Manager Specific Promotion.
Salary is not competitive from Market.
If you are thinking to settle down big NO.
No Job Security.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Everything
Culture
Open door policy
Salary offered
Learning
Dislikes
Promotion
Politics
Internal movement
Salary increment
Night shifts
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Quality Engineer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Hybrid work
Team collaboration
Dislikes
No promotion
No growth
Ho hike
Parental Insurance pay is very high
Poor work life balance
Bad management especially indian management
Forcing to work over weekend
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Product Manager in
Bangalore / Bengaluru
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Good for those who foot licks upper management
Dislikes
India culture is really sad at Dell tech.
Too much of racism , regionalism . They preac over ethics and compliance and force us to do the training every year but the fact is regionalism happens here so openly and HR are like of waste who are agents of upper management. Upper management itself is the main reason of this regionalisms
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Advisor in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2024
Likes
I worked with one of my dream company… I like flexibility and culture.
Dislikes
Employ raotation policy would be helpful to employees to understand overall domain and grow
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Senior Principal Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Oct 2024
Likes
There is no moment called no work.
Dislikes
Don’t know who will boss you at what time - Entry level Manager to director. No respect to technical people.
It’s up to individuals to work day and night and deliver unrealistic stuff's
On top, Laying off even dedicated people
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Executive Accountant in
Coimbatore
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Salary
Process
Tools and Learning opportunities
Dislikes
Heavy work pressure
Threatening attitude by managers
Inconsistent account alignment
Front end sales doesn’t have much control
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Software Engineer2 in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
If work life balance and culture code is your priority, then Dell is the best workplace. Flexible work timings, high support for employees with families and kids. Management with no micromanaging, gives time and space to do your assigned tasks. Comfortable and satisfied workplace with decent pay standards. Your suggestions and opinions are well valued and transparent with the management.
Dislikes
Frequent layoffs and org restructuring is a matter of concern to job stability. If conditions are favourable, its really good for a long-term workplace :)
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Dell's Client Technical Support Senior Associates
How is Dell to work for?
Dell is rated 4.4 out of 5, based on 8 reviews by employees on AmbitionBox.
Dell is known for Company culture which is rated at the top and given a rating of 4.4. However, Salary & Benefits is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Dell read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Dell?
According to AmbitionBox ratings, Dell employees rate its salary and benefits as 3.5 out of 5. You can know more about Dell Salaries at AmbitionBox
How is the work culture at Dell?
Work culture is rated 4.4 at Dell by 8 employees. While job security is rated 4.4 and work-life balance is rated 4.3 at Dell. Read detailed reviews by employees of Dell on AmbitionBox.
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