Concentrix Corporation Customer Service Representative Reviews

Likes

I worked at concentrix less than a year, good infrastructure, management needs to be a little more cautious about job security of their employees. Though I learnt a lot during the training about customer service and satisfaction. Was looking forward to be a part of it for more years but due to Process ramp down and then randomly assigning in any kind of LOB was the reason I left. Overall I would say it was a very good experience working at concentrix. People are good, friendly nature. Cab facility is good and work with fun, this funda i liked about cnx....Read More

Dislikes

They don't give salary according to your qualification they measure everyone in a single weigh. A class 12 pass out and a masters degree holder's salary will be same if both are fresher. Only 1 week off that is too Rotational.

Work Details

I was in customer support representative so my work was a bit challenging, had to provide resolution then and there according to the situation and of course within the company policy.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Hr ( Hema ) doesn’t know the serious of employee job I don’t understand how Concentrix hired her If possible please try to remove so that many employees jobs will be save Humble request from our end Hema Hr Veeranapalya Concentrix 5th floor But most of the time you will see her in cafeteria

Likes

Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓

Dislikes

When comes to hike its very less

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The best thing over here is the job security and the work life balance. No one compels you to do over time. Also the perks you will receive during certain events or festival time.

Dislikes

The process which I worked doesn't had much growth opportunity and also the period which they demands for Internal Job Postings which is 18 months for freshers. I think its too long.

Likes

The company is very good for work no issue with company at all there is cleanliness and hygiene big canteen and neat washroom security are all at best level

Dislikes

The management for the process which I'm working for they are terrific and doing partiality with all and they worst thing is they all are together only all the higher management

Likes

Good people, but that is circumstantial,not maintained by company.

Dislikes

Every thing else, no appreciation on salary, no maintenance, no learning, you can ask and ask but no one gives any input or guidance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Friendly environment

Dislikes

I don't the transport policy