Capgemini Customer Service Representative Reviews

Likes

good company to learn new skills for freshers

Dislikes

salary package its not good and work life balance was not good, sometime extended to work shift time increment is not satisfied

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like working at Capgemini because of its supportive environment, which helps in skill development. The team leaders and managers are always encouraging, making it easy to learn and grow. The work culture is positive, and collaboration with colleagues enhances productivity. It’s a great place to gain experience and improve professionally.

Dislikes

No

Dislikes

The work culture is not good. They want machine not human and forced to extend like anything and there are incidents happened that some people got offer letter but still HR cancelled their joining which is where shocking.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Just cafeteria is good. Capgemini is very reputable company in cat A. I had a dream to work in mnc company.

Dislikes

Nothing is good. Full of politics, favouriteism and feminisms. If anyone joining this company then beware of some people like, ehtesham akhtar, sudeb banerjee, pinaki ghosh, hardik vadalia, kishore sharma. These are the worst people in the bpo industry in Kolkata. They always provide chance whoever favourite to them. Or you must know how do "talwe chatna ". Honest work and hardworking people will be ignored. And do not join ADT PROJECT....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

Likes

Hybrid shift is their, shift flexibility

Dislikes

Management misuse their position, excess favouritism, biasness, no respect for working people, buttering and oiling are the priority.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance Skills development Company culture Internal Opportunities

Dislikes

Pay not upto the market standards Below average hikes Promotions have been halted Work satisfaction Lack of communication from Senior management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing except learning/ training path

Dislikes

Internal politics is more in Bangalore Campus, If you keep buttering the HR, SME, Team Lead/ Manager, then only you could secure your job here. If your a Fresher , I could never recommend this company , Worst company because once after training chances of removing you is more ..

Likes

Work Life Balance Skill development Salary Company Culture Work satisfaction Recognition

Dislikes

The Payroll Income Tax team .. Very bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

You can get promoted if you know how to do corporate politics You might find good friends due to trauma bonding

Dislikes

Salary is not as per market standards. They do not provide you any reason for providing you hike and promotion , the management take the decision , the reason for the decision making on what hike to give a person remains unknown . Cannot leave a project , you would have to quit the job or face a lot other repercussion in the process of leaving a project voluntarily . No flexibility in that sense. . Cannot change your domain . Company is full of politics . No other perks , no benefits , the medical insurance policy is also not good ( any claim is bound to be rejected ) . A lot of old managers with old way of thinking ....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Dislikes

The ill minded manager specially are a threats to IT industry. After working day and night for a support project for one whole year my manager told me that I have not given a single drop to the project in triage. I was a team lead too and trained my colleagues everytime possible and helped them yet I got to hear such word which breaks the moral peace of a person. So beware of the few male south Indian managers....Read More

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Company conduct multiple learning and certifications programs which will help you grow in industry. But the salary hike is worst.

Dislikes

Policies are applicable to specific employees. If you are manager's favourite then no policies are applicable. Worst salary hike. Work satisfaction depends upon client.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great opportunity for skill development Work satisfaction depends on which project your are working

Dislikes

Promotions are biased If you are from north and your manager is South Indian don't expect for any promotion or salary hike Bench people are treated very badly Shift allowance is very bad compared to other companies

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary credited on time and leave approval is not an issue.

Dislikes

HR professionals do not join Capgemini. The worst thing is the company culture, If you have enough butter and oil then an individual can grow here. No upskilling and opportunities in IJP. The HR doesn't share full HR Policy about benefits and appraisal and HR manual to employees. Annual increment depends on manager biased. The worst part is 90 days notice period without any buyout option. The company interview is full of drama and they'll put you in a servicedesk job and make your job profile worst everyday. Managers are not knowledgeable about process and procedures they hire wrong professional for the wrong position. Overall recommendation DO NOT Join CG Kolkata as it's an MNC by name but the culture and environment is unorganized like a local galli startup....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to be liked in the company

Dislikes

No one recognizes you. Work pressure is high. No salary hike. Hybrid work mode that to 3 days a week 6 hours mandatory in the office.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Currently I'm working on my third project at Capgemini, and what I appreciate the most is supportive environment. My manager and team are always encouraging, making it easy to collabourate, learn and grow. The exposure to diverse projects and technologies has beed invaluable in shaping my automaiton testing skills

Dislikes

one of the biggest challenges has been the salary hikes and promotions cycle, especially for freshers. the increments are quite low, and carrer progression feels slow due to a lack of transparency in the promotion process. Despite receiving strong performance ratings from manager(2 which is very good), HR often downgrade it to 3(average) citing arbitary reasons such as incomplete training modules or remote work policies. The disconnect bw actual performace adn final appraisal desisions can be demotivating, as it directly both growth opportunities and financial rewards....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.