American Express Guest Relation Executive Reviews

Likes

Salary

Dislikes

Leadership at the basic level like TL SDL

Likes

Yearly increment depends on your performance no politics in it.

Dislikes

There are some policies which needs to be corrected by leadership team.

Likes

I must say I love the company and I would suggest every fresher, experienced person must try and be a part of American Express

Dislikes

Nothing is there to be dislike

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Likes

Amex is always love. ❤️

Dislikes

Nothing to dislike about

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company to work

Dislikes

Nothing to dislikke

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

Nothing everything is good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is great.

Dislikes

Growth within organisation is terrible.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

We love the colleagues value propositions. They have been designed keeping the colleagues’ well-being in mind.

Dislikes

Nothing I can think of.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .

Dislikes

Management and politics, work culture

Likes

Cab service and free food.

Dislikes

- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .

Dislikes

No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Everything is just perfect and leader are so supportive and you will love to work there

Dislikes

Nothing to dislike only promotion is little bit slow that also depends upon your overall performance

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amex is everything one could ever ask for.

Dislikes

Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .

Dislikes

The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity

Likes

Work Culture, the cafeteria, more avenues to learn n work on projects with other departments

Dislikes

Internal promotions take a long time. Pay increments are slow.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.