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Air India

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3.7

based on 1.3k Reviews

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Air India Reviews

Updated 28 Feb, 2025
Overall Rating
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3.7/5
based on 1.3k reviews

negative trend 5% below industry's average

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Rating distribution

Category Ratings

3.7

Job security

3.6

Work-life balance

3.6

Skill development

3.5

Salary

3.4

Company culture

3.4

Work satisfaction

3.2

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What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

90% employees reported

Rotational Shift

Rotational Shift

39% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

32% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

344 reviews

3.8
male

Rated by Men

819 reviews

Air India is rated 3.7 out of 5 stars on AmbitionBox, based on 1.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Air India is rated 3.7 out of 5 stars on AmbitionBox, based on 1.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Aviation & Aerospace
3.8
 â€˘ 287 Reviews
Customer Success, Service & Operations
3.6
 â€˘ 150 Reviews
Production, Manufacturing & Engineering
4.0
 â€˘ 57 Reviews
Security Services
4.2
 â€˘ 50 Reviews
Finance & Accounting
3.9
 â€˘ 49 Reviews
Engineering - Software & QA
3.4
 â€˘ 38 Reviews
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1.3k reviews found

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Top Air India Interview Questions

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Read Air India Reviews based on designations

3.3
 Cabin Crew

 (51)

4.0
 Customer Service Executive

 (37)

4.1
 Assistant Manager

 (30)

3.3
 Security Executive

 (21)

4.5
 Ground Staff

 (21)

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Right after my BCom, I took a service advisor role at Honda for â‚ą7K due to urgency. Later, I moved to a gas station for â‚ą10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more
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People also ask about Air India

Is Air India a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 1.3k employee reviews, it's clear that most employees have an average experience working at Air India. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
How does Air India’s employee rating compare to the industry average?
Air India's employee rating of 3.7 out of 5 is below the industry average of 3.9 out of 5 for companies within the Aviation sector. This rating suggests that Air India faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Air India performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Air India pay their employees well?
According to AmbitionBox reviews, Air India employees rate their salary and benefits at 3.5 out of 5, based on 1.3k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India salaries here and to read reviews specifically about salary and benefits at Air India, click here .
How is the work culture at Air India?
Work culture at Air India is rated 3.4 out of 5 by 1.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India, click here .
How is the job security at Air India?
Based on 1.3k reviews on AmbitionBox, Air India employees rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India. To read reviews about job security at Air India, click here .
Is work from home available at Air India?
According to AmbitionBox, 6% of Air India employees work from home permanently, 90% work from the office, and 4% follow a hybrid model, based on 184 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Air India?
To get a job at Air India, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Air India interview questions and practice your responses to prepare thoroughly.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.3k Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 39% of employees reported t...he working days at Air India as Rotational Shift. 58% employees reported the work timings at Air India as Flexible timing. Read more
Air India Salaries in India
Cabin Crew
355 salaries
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â‚ą3.4 L/yr - â‚ą12.8 L/yr

Customer Service Executive
212 salaries
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â‚ą1.4 L/yr - â‚ą5 L/yr

Security Executive
130 salaries
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â‚ą2.1 L/yr - â‚ą5.2 L/yr

Cabin Attendant
126 salaries
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â‚ą2.8 L/yr - â‚ą12 L/yr

Senior Associate
86 salaries
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â‚ą3.5 L/yr - â‚ą10 L/yr

Explore more salaries
Employee Benefits at Air India
cab
Office cab/shuttle
77 total responses
freemeal
Free meal
38 total responses
onsite
International/On-site exposure
34 total responses
healthCheckup
Annual health checkup
3 total responses
+26 more benefits
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