Automatic Data Processing (ADP) Client Service Lead Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 21 Feb, 2024
Overall Rating
4.0/5
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Category Ratings
4.9
Salary & Benefits
4.9
Work-Life balance
4.0
Company culture
4.0
Skill development
3.9
Work Satisfaction
3.0
Job Security
3.0
Promotions/Appraisal
Automatic Data Processing (ADP) is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Automatic Data Processing (ADP) is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Client Service Lead in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2024
Likes
Work Culture, Work life Balance, Leave System, Open door policy, Appraisal cycles, one time Bonus, Personal development, Challenging environment
Dislikes
Recently hired BPO managers from 2020 who does not values and ADP culture, Does not respect associates. Started to closed the open door policy so associates now started to develop fear to express themselves, as a result of which big shots, knowledge gainers, Star performers have started to seek opportunities outside ADP.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Client Service Lead in
Hyderabad / Secunderabad
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 30 Apr 2019
Likes
Until 2015 it was a great place and emoloyer of choice amazing leaders..
Dislikes
New leadership too many changes in management in a short span of time which directly affected my growth.. No recognition for hardwork.. Zero people managers in last two years.. Only external clients are if importance we associates are internal clients who r not cared at all. lack of transparency and no proper communication
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2024
Likes
Nothing at all.
Dislikes
Everything. ADP has lost it's sheen. Unethical, indiscipline, laid back attitude by leadership. Lots of favouritism. Also, they say it's hybrid but they force you to come to office everyday, which is located in a village.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Work life balance
Dislikes
No growth , No appraisal, No additional Beni fits , no bonus , No variable pay ,
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
To be honest, I just like my colleagues.
Dislikes
Adp is just like a school
Nobody has professionalism.
Manager's act like teachers
Too much work with very less salary and when we ask for hike they give us in peanuts. I prefer not to work there.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Work culture is ok
Dislikes
They give bonus from your salary and there are no Sodexo provided for the employee. They show high salary package but when u get it it's peanuts
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Analyst in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
ADP has been a good place to word provides job stability.
Dislikes
Off late with the change in the Org chart, the work environment has become very toxic.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Work environment is best
Dislikes
Now days Reduced few function activity
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Work atmosphere
Dislikes
I don’t have any dislikes as of now
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2024
Likes
No one bad comment on adp its brand
Dislikes
Culture
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2024
Likes
Good work environment, opportunity to grow.
Dislikes
None..
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Aug 2024
Likes
I like the company and its policy
Dislikes
Complete night shifts
Other Automatic Data Processing (ADP) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Client Service Specialist in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing to like in this place.
Dislikes
*This place is filled with stereotypes who are narrow minded.
*Especially Retirement Services process, they don't allow people to grow and filled with toxic politics.
*They suck your blood with work but pay you peanuts.
*They don't have transperancy and whatever you hear about them on social media is just a hype but the reality is something different.
*You have long timers alone in this company as fresh talent or external talent is not given an opportunity to innovate or implement theirs ideas.
*They don't value talent when you're in the company and even after leaving, when you come back and apply. Such is the place, stay away....Read More
1. There is no work-life balance.
2. Doesn't know how to treat subordinates professionally.
3. No training & development is given at all to the newly hired employees.
4. HRBP doesn't take any action inspite of raising so many complaints raised by multiple employees for the same reporting manager.
5. Talks to their subordinates in a very ugly way.
Work Details
Work policy:
60% in office.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SAP HCM Consultant in
Hyderabad / Secunderabad
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
On time Salary
Medical Insurance covered for either in-laws/Parents included
Free Cab
Rs. 500 for Birthday
Free master Health Checkup for above 35 age
Team lunch outing yearly/ half yearly
Dislikes
Horrible work hours
No work life balance
No promotions
No hikes
Very less Variable pay will be paid
Only who are interested to sacrifice their life can join in ADP
Member Technical in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Company culture and job security is so good it's better company for experienced persons
Dislikes
for you newly joined employee providing trainings or learning is average and work load depends on projects or team management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Process Associate in
Hyderabad / Secunderabad
Full Time
·
Kyc team Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Good culture, good team members
Dislikes
No Growth - Management does not give chance to new comers for promotion, two managers with experience of 15 years in company keep people down intentionally and play favourites.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Architect in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing much.
Dislikes
Lots of them:
1. Not a place for someone who wants to be in a good product company.
2. Not a place for someone who wants to be in a good technology company.
3. Not a place for someone who wants to learn.
4. Not a place for someone who wants to grow.
5. Not a place for someone who doesn’t hesitate to question the status quo.
6. Not aplace for someone who doesn’t believe in blindly following what their Western counterparts or leaders.
7. A place to keep your head down and do what you are told to do, by the timeline, no matter what it takes, no matter how good is your produce.
8. A place that talks about people and human touch, but in reality, the humans they imply are only their clients, not their employees....Read More
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Business Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Job security
Dislikes
Toxic management is supported, poor cafeteria food & hygiene, no promotions for hard working people (only bootlickers), bad pay hikes to good people, too much internal politics and learning opportunities are less in some teams who deny change of verticals. You will be asked to work OT without the payment and even on weekends
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Pune
Full Time
·
Employee Relations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
There is work life balance and the team i was working with was a good one.
Dislikes
The appraisals and bonuses are way too less and there is no such impact about it.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Product Manager in
Hyderabad / Secunderabad
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Culture is good, minimum micro-managemet
Dislikes
Official cutoff for promotion: 1.5 years
Real cutoff for promotion: 3 years minimum
Salary growth is very low, 8% hike is standard for everyone and at every level
very slow company in terms of technology adoption and if you really want to do something right it might take you ages
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
It’s a great place to work. You will create a comfort zone with this company. The leave benefits and health allowances are best. You will not feel like you are working but it feels like a part of your life. You will definitely enjoy working with ADP.
Dislikes
There will be frequent management and leadership changes. Due to which employees has to start performing again and has to prove themselves to the new leader. By the team there is an opportunity created for the employees again a chnage in leadership will happen.
People also ask about Automatic Data Processing (ADP)'s Client Service Leads
How is Automatic Data Processing (ADP) to work for?
Automatic Data Processing (ADP) is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Automatic Data Processing (ADP) is known for Salary & Benefits which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Automatic Data Processing (ADP) read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Automatic Data Processing (ADP)?
According to AmbitionBox ratings, Automatic Data Processing (ADP) employees rate its salary and benefits as 4.9 out of 5. You can know more about Automatic Data Processing (ADP) Salaries at AmbitionBox
How is the work culture at Automatic Data Processing (ADP)?
Work culture is rated 4.0 at Automatic Data Processing (ADP) by 2 employees. While job security is rated 3.0 and work-life balance is rated 4.9 at Automatic Data Processing (ADP). Read detailed reviews by employees of Automatic Data Processing (ADP) on AmbitionBox.
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