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Accenture

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3.9

based on 52.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Accenture Customer Service Associate Mumbai Reviews

based on 28 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.5

Skill development

3.4

Promotions/Appraisal

3.4

Company culture

3.3

Work Satisfaction

3.2

Job Security

2.8

Work-Life balance

28 reviews found

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What people are saying about Accenture

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a senior lead
2w (edited)
Accenture VS Virtusa
I have 8+ Exp. I have to chose between Virtusa and Accenture depending on below details: Accenture Fixed CTC = 27.5 LPA + 27% Variable Pay Virtusa Fixed CTC = 24 LPA + 10% Variable Pay which is 100% payable every six months = 27.4 LPA (Total) Virtusa is saying Client may absorb after 6 months and may give depending on the market standards. If my CTC is lower than Clients standard CTC then only i will get hike. Accenture Designation = Associate Manager Virtusa Designation = Sr Lead Engineer Looking for a long term stay
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Top Accenture Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What do you know about content management?
View answers (4)
asked in Customer Service Associate interview
Q2. What is Customer Service
View answers (2)
asked in Customer Service Associate interview
Q3. Handle difficult customer?
View answers (2)
asked in Customer Service Associate interview
Q4. Customer service top points?
View answers (2)
asked in Customer Service Associate interview
Q5. Correct the jumbled Sentence.
View answers (2)
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Customer Service Associate Jobs at Accenture

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More about working at Accenture
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#5 Best Mega Company - 2022

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#1 Best Mega IT/ITES Company - 2022

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#11 Best Mega Company - 2021

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#3 Best Mega IT/ITES Company - 2021

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Accenture Customer Service Associate Reviews by Locations

Accenture Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 55% of employees reported the... working days at Accenture as Rotational Shift. 50% employees reported the work timings at Accenture as Flexible timing. Read more

Gender Based Ratings for Accenture Customer Service Associate Mumbai

based on 26 reviews
3.3
Rated by 10 Women

Rated 3.6 for Work Satisfaction and 3.6 for Company Culture

women
3.8
Rated by 16 Men

Rated 3.5 for Skill Development and 3.4 for Career Growth

men

Working Days for Accenture Customer Service Associate Mumbai

based on 28 reviews
Rotational Shift
55%
Monday to Friday
39%
Alternate Saturday off
6%

Work Timings for Accenture Customer Service Associate Mumbai

based on 28 reviews
Flexible timing
Strict (8.30pm - 6.30am)
Strict (5.30pm - 10am)
50%
6%
6%
38% employees reported other strict timings

Shift Timings for Accenture Customer Service Associate Mumbai

based on 28 reviews
Day shift
Night shift
75%
25%

Business Travel for Accenture Customer Service Associate Mumbai

based on 28 reviews
No travel
60%
Within city
35%
Within country
5%
Accenture Customer Service Associate Salaries in Mumbai
based on 336 salaries
₹1.5 L/yr - ₹7 L/yr
55% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Accenture Customer Service Associate Mumbai
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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