HSBC Group Contact Center Representative Reviews

Likes

Don’t work more than 2-3 year here. There will no proper hike and you have to work like a slave here and micro management is worst thing.

Dislikes

9 hours you have be stick to your system and can’t move. It like slave to this company. Micro management and no Proper hike and appraisal are done on your work and talent.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am extremely grateful to be working with HSBC. Especially after being a monther. HSBC has many policies to support working mothers. I hope it continues to grow bigger and better.

Dislikes

I wish they consider more exceptions according to situation.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good organisation culture when it comes to day to day working in most teams. A lot of opportunities for career growth and learning. Job security. On a general level, a stress-free working environment,

Dislikes

The way of doing things is a bit lax and there is a general sense of dissatisfaction with the higher leadership. There is a lot of politics in how the ratings and review system works. The admin side of HSBC is very slow and leaves you frustrated at times

Likes

Overall the team is very supportive and work is good too. Again it depends on the manager

Dislikes

Tou might find pay a little less then that of competitors.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It a safe place to work and good environment gain knowledge and get the career growth

Dislikes

NA

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Good place to work.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company Culture is great

Dislikes

Annual hikes are not upto mark

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great work life balance

Dislikes

Promotion and hikes are very less

Likes

Good learning opportunity in projects Reimbursement of professional certificates Helpful team and seniors Good work life balance

Dislikes

Weird rules and timelines for promotion

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you are looking for Growth in work and Good work culture and work life balance then HSBC is definitely one of the best options.

Dislikes

Appraisals and Promotions are not good. Pay wise you may not feel satisfied ever. Good for 35 + people who are already in good carreer bands.

Likes

Nothing.. officially its an MNC,,, but there is no culture or value which reciprocates the same. It's just like an old lala company.

Dislikes

Mostly everything. Culture, values, work life balance, leadership, communication etc.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Very toxic culture, the company wants you to work like machine and forget you are also an human being. Don't join this bank ever, no doubt you will get high packages but health is wealth. Bcz of HSBC I'm suffering from backpain issue from last 3 years.

Dislikes

The toxic management and culture, specially VPs & SVP

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It provides great benefits for its employees

Dislikes

There is no work life balance no healthy competition and the department where I have been the management was worst

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company HSBC is top notch. It's the best you can work for however the people in the management are not helpful at all , favoritism.low promotion rate. Very low hike and bonuses.

Dislikes

Some managers and avps are terrible. If they don't like you they will make sure that they make you leave.

Likes

As a company HSBC and it's policies are good. But if u r not lucky enough to get a good team, then it will be the most worst part. It's not HSBC, it's people who makes its toxic.

Dislikes

Worst management of team and work. people r very toxic who will make your life hell. HSBC is very good company if you fall for good people

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance Learning opportunities

Dislikes

Salary Increment will be same for all who work hard for year and who does nothing whole year. This need to improve.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.