Travel Consultant
Travel Consultant Interview Questions and Answers for Freshers
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Q1. If you have to sell anything then how will you sell it ?
I would sell by highlighting the benefits, addressing customer needs, building rapport, and offering solutions.
Identify customer needs and preferences
Highlight the benefits and features of the product/service
Build rapport and trust with the customer
Offer solutions that meet the customer's needs
Handle objections effectively
Close the sale by creating a sense of urgency or offering incentives
Q2. What do you know about travel industry?
The travel industry encompasses various sectors such as airlines, hotels, tour operators, and travel agencies.
The travel industry is a multi-billion dollar industry that includes airlines, hotels, tour operators, and travel agencies.
It is constantly evolving with new trends and technologies shaping the way people travel.
Key players in the industry include major airlines like Delta and United, hotel chains like Marriott and Hilton, and online travel agencies like Expedia and B...read more
Q3. How much revenue can I generate?
The revenue generated as a Travel Consultant depends on various factors such as sales skills, client base, and market conditions.
The revenue generated can vary greatly depending on the number and value of bookings made.
Building a strong client base and maintaining good relationships can lead to repeat business and higher revenue.
Upselling additional services or packages can increase the revenue per booking.
Keeping up-to-date with market trends and offering competitive prices ...read more
Q4. What do you mean by Sales?
Sales refers to the process of persuading a potential customer to purchase a product or service.
Sales involves identifying customer needs and demonstrating how a product or service can meet those needs.
It also includes negotiating prices, terms, and agreements with customers.
Sales professionals often use various techniques such as cold calling, networking, and follow-up to close deals.
Building relationships with customers is crucial in sales to encourage repeat business and r...read more
Q5. How do you handle escalation?
I handle escalations by actively listening to the customer, empathizing with their situation, and finding a solution that meets their needs.
Listen to the customer's concerns without interrupting
Acknowledge their feelings and show empathy
Offer solutions or alternatives to resolve the issue
Escalate to a supervisor if necessary
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