Non Voice Customer Care Executive Interview Questions and Answers for Freshers

E-commerce refers to the buying and selling of goods and services over the internet.

• E-commerce allows businesses to reach a global audience and operate 24/7.

• Customers can browse and purchase products online, making it convenient and time-saving.

• Popular e-commerce platforms include Amazon, eBay, and Alibaba.

• Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.

• E-commerce also includes services like online ticket booking, food delivery, a...read more

Online shopping is the process of purchasing goods or services over the internet.

• Online shopping allows customers to browse and buy products or services from the comfort of their own homes.

• Customers can compare prices, read reviews, and make purchases with just a few clicks.

• Popular online shopping platforms include Amazon, eBay, and Alibaba.

• Online shopping offers convenience, a wide range of options, and often lower prices compared to traditional brick-and-mortar stores.

• Secur...read more