Customer Service Interview Questions and Answers for Freshers

Customer service is the support and assistance provided to customers before, during, and after their purchase or interaction with a company.

• Customer service involves addressing customer inquiries, concerns, and complaints.

• It focuses on providing a positive and satisfactory experience for customers.

• Effective communication, empathy, and problem-solving skills are essential in customer service.

• Examples of customer service include resolving billing issues, assisting with product ...read more

Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.

• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information, guidance, and solutions to customers.

• Customer service aims to ensure customer satisfaction and build positive relationships.

• Examples of customer service include answering phone calls, responding to emails, resolving issues, and offering...read more

Issues with bbsr cnx refer to problems with the Bhubaneswar customer service connection.

• Check for any reported outages in the Bhubaneswar area

• Verify customer account information for any discrepancies

• Offer troubleshooting steps or escalate the issue to technical support

• Provide alternative contact methods for customers to reach support