Churchgate Interview Questions and Answers

ICICI Bank CEO is Sandeep Bakhshi. CASA stands for Current Account Savings Account. NEFT stands for National Electronic Funds Transfer. RTGS stands for Real Time Gross Settlement. Reimbursement is the act of compensating someone for an expense.

• ICICI Bank CEO - Sandeep Bakhshi

• CASA - Current Account Savings Account

• NEFT - National Electronic Funds Transfer

• RTGS - Real Time Gross Settlement

• Reimbursement - compensating someone for an expense

Bank policy refers to the guidelines and regulations set by a bank to govern its operations and interactions with customers.

• Bank policy includes rules for lending, interest rates, fees, and customer service.

• ATM stands for Automated Teller Machine, a device that allows customers to perform basic banking transactions without the need for a teller.

• Import export refers to the buying and selling of goods and services across international borders.

• Multi currency refers to the abilit...read more

I solve customer queries by actively listening, empathizing, and providing clear and concise solutions.

• Listen actively to the customer's concerns

• Empathize with the customer's situation

• Provide clear and concise solutions

• Offer additional assistance or resources if necessary

Measure product of sales is a metric used to determine the effectiveness of sales efforts.

• It is calculated by multiplying the number of units sold by the price per unit.

• It helps in evaluating the performance of sales teams and identifying areas for improvement.

• For example, if a company sold 100 units of a product at $10 each, the measure product of sales would be $1000.

• It can also be used to compare sales performance across different products or time periods.