Banquet Steward Interview Questions and Answers

I would approach the situation calmly and try to find a solution that satisfies the guest and the banquet's policies.

• Listen carefully to the guest's problem and empathize with their situation.

• Assess the situation and determine if it is within my authority to resolve or if I need to involve a higher authority.

• Offer a solution that is within the policies of the banquet and satisfies the guest's needs.

• Follow up with the guest to ensure their satisfaction and address any further ...read more