Associate2 Interview Questions and Answers for Freshers

I handle escalations by staying calm, listening actively, empathizing with the customer, finding a solution, and escalating to a higher authority if needed.

• Stay calm and composed during the escalation

• Listen actively to understand the customer's concerns

• Empathize with the customer to show understanding and build rapport

• Find a solution that meets the customer's needs and expectations

• Escalate to a higher authority if necessary for resolution

The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

• Layer 1 - Physical layer: Deals with physical connections and transmission of raw data. Example: Ethernet cables

• Layer 2 - Data link layer: Manages data transfer between devices on the same network. Example: MAC addresses

• Layer 3 - Network layer: Handles routing and forwarding of data packets. Example: IP addresses

• Layer 4 - Transport layer: Ensure...read more

Taxation is the process of imposing a financial charge or other levy upon a taxpayer by a state or the functional equivalent of a state.

• Taxation is the means by which governments finance their spending by imposing charges on citizens and corporate entities.

• It involves the collection of taxes from individuals and businesses based on their income, profits, or property.

• Taxation can take various forms such as income tax, sales tax, property tax, and corporate tax.

• The revenue gene...read more

Implement a code to reverse an array of strings.

• Create a function that takes an array of strings as input

• Use a loop to iterate through the array and swap the elements from start to end

• Return the reversed array