Upload Button Icon Add office photos

Zscaler Softech

Compare button icon Compare button icon Compare
filter salaries All Filters

58 Zscaler Softech Jobs

Technical Writer

4-6 years

Bangalore / Bengaluru

Technical Writer

Zscaler Softech

posted 30min ago

Job Description

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We're looking for an experienced Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications  you'll be responsible for:

  • Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences
  • Developing post-sales content such as online help articles, release notes, and providing UI text (e.g., tooltips, labels, error messages) to support UX and Engineering teams. Enhancing documentation quality and usability by incorporating graphics and illustrations where necessary
  • Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams
  • Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management
  • Contributing to the creation and maintenance of standards, style guides, and terminology best practices

What We're Looking for (Minimum Qualifications)

  • A minimum of 3+ years of experience in technical writing
  • Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable)
  • Proven experience in writing REST API documentation
  • Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON
  • Proficiency in using tools like JIRA and/or Confluence

What Will Make You Stand Out (Preferred Qualifications)

  • Familiarity with working in Agile development environments. Proven experience in creating online help documentation and knowledge base articles
  • Background in network and/or cloud security. Experience with web-based or mobile products
  • Hands-on expertise with HTML5 and CSS

#LI-Hybrid

#LI-RG

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Writer roles with real interview advice

What people at Zscaler Softech are saying

5.0
 Rating based on 1 Technical Writer review

Likes

The best company to work for; the culture, people, compensation, & management exceeds your expectations. You're working with some highly intelligent yet down-to-earth people who genuinely want the company and others to grow.

  • Salary - Excellent
  • +6 more
Dislikes

There is nothing that I dislike about the company, hope it stays the same with its core values.

Read 1 Technical Writer review

Technical Writer salary at Zscaler Softech

reported by 4 employees with 3-5 years exp.
₹5 L/yr - ₹11.6 L/yr
34% more than the average Technical Writer Salary in India
View more details

What Zscaler Softech employees are saying about work life

based on 308 employees
77%
90%
79%
76%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Zscaler Softech Benefits

Submitted by Company
Family Leave
Employee Assistance Program
Mental Health & Wellness
Tuition Reimbursement
Life Insurance
Dental & Vision +5 more
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Free Food
Team Outings
Free Transport +6 more
View more benefits

Compare Zscaler Softech with

Palo Alto Networks

3.8
Compare

Gen

4.0
Compare

FireEye

4.3
Compare

Check Point Software Technologies

3.7
Compare

CyberArk

3.9
Compare

Trend Micro

4.3
Compare

Pulse Secure

3.7
Compare

Thomson Reuters

4.1
Compare

Oracle Cerner

3.7
Compare

Chetu

3.3
Compare

R Systems International

3.3
Compare

Globant

3.8
Compare

Temenos

3.3
Compare

EbixCash Limited

4.0
Compare

Amadeus

3.9
Compare

UKG

3.1
Compare

Veritas

4.0
Compare

AVEVA

4.3
Compare

Visteon

3.7
Compare

Blue Yonder

3.9
Compare

Similar Jobs for you

Technical Writer at University of Cambridge

Noida

1-4 Yrs

₹ 4-8 LPA

Technical Writer at Priority Idc

Chandigarh

1-5 Yrs

₹ 10-20 LPA

Technical Writer at Unlimit

Gurgaon / Gurugram

3-7 Yrs

₹ 9-13 LPA

Technical Content Writer at Virtual Element Studios Pvt Ltd

Pune

3-6 Yrs

₹ 4-8 LPA

Application Developer at Accenture Solutions Pvt Ltd

Pune

7-10 Yrs

₹ 5-9 LPA

Web Developer at DIAGNAL

Kolkata

4-8 Yrs

₹ 6-10 LPA

Application Developer at Accenture Solutions Pvt Ltd

Mumbai

2-4 Yrs

₹ 5-9 LPA

Application Developer at Accenture Solutions Pvt Ltd

Hyderabad / Secunderabad

3-5 Yrs

₹ 5-9 LPA

Application Developer at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

3-5 Yrs

₹ 5-9 LPA

Application Developer at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

3-5 Yrs

₹ 5-9 LPA

Zscaler Softech Bangalore / Bengaluru Office Locations

View all
Bengaluru Office
Zscaler Softech India Private Limited, #4/10, Mythri Centre, 'B' Block, Ist Floor, #102 Plano, Hosur Road, Bommanahalli Bengaluru
Karnataka 560068
Bengaluru Office
Zscaler, #3, 2nd Floor Salarpuria Citadel, Hosur Main Road, Adugodi Bengaluru
Karnataka 560030

Technical Writer

4-6 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Staff Business Systems Analyst

8-12 Yrs

India

3hr ago·via naukri.com

Deal Desk Analyst

4-6 Yrs

Mohali

16hr ago·via naukri.com

Staff Software Development Engineer (Data Engineering)

7-11 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Tax Manager- India Tax

9-11 Yrs

Mohali

2d ago·via naukri.com

Financial Representative - Datacenter Accounting

2-3 Yrs

Mohali

2d ago·via naukri.com

Senior Sales Operations Manager

8-13 Yrs

Bangalore / Bengaluru

6d ago·via naukri.com

Deputy Manager, Record To Report Transformation

6-8 Yrs

Pune

7d ago·via naukri.com

Senior Financial Representative- GL

2-4 Yrs

Mohali

8d ago·via naukri.com

Software Engineer (C | Networking Protocol |TCP/IP | HTTPS)

2-5 Yrs

Bangalore / Bengaluru

8d ago·via naukri.com
write
Share an Interview