11 ZocDoc Jobs

Your Impact on our Mission

As a Team Lead in our Data Analytics team, you will lead the data analytics, visualization, and reporting efforts for a specific segment of the business - such as patient, provider, or platform. Your primary focus will be to empower stakeholders with actionable, self-service insights that drive strategic decision-making and ensure the ongoing health and growth of the business.

As part of your responsibilities, you will oversee a team of 2-5 analysts, guiding their work on key projects, setting priorities, and providing coaching to support their professional growth. You will play a critical role in building a data-driven culture, ensuring the delivery of high-quality analytics solutions, and fostering continuous improvement within the team.

You ll enjoy this role if you are

• Deeply passionate about data analytics and creating scalable, impactful technical solutions that address complex challenges
• Dedicated to building data analytics solutions that align with the needs of stakeholders and clients, driving value and informed decision-making
• Eager to continuously learn and grow, including hands-on development to lead by example and inspire your team to achieve technical excellence
• A motivational leader who fosters accountability, agility, and a culture of continuous improvement while supporting and empowering teams to perform their best work
• A natural collaborator with exceptional communication skills, adept at bridging gaps between cross-functional teams and aligning efforts toward shared goals
• Firmly committed to building and nurturing diverse, inclusive teams and work cultures as a core value and non-negotiable standard

Your day to day is

• Leading and overseeing the work of a team of 2-5 analysts, ensuring the successful execution of all data visualization, analytics, and reporting efforts
• Developing a deep understanding of key business metrics for your supported segment and proactively identify opportunities to enhance core business reporting and insights
• Providing continuous coaching and mentorship to your team, fostering both technical and interpersonal growth to support their career development
• Ensuring the team adheres to technical best practices, particularly in Looker and SQL, to deliver efficient, accurate, and visually compelling dashboards and analytics
• Establishing and maintaining processes to guarantee the consistent delivery of high-quality, reliable outputs, aligned with business needs
• Collaborating closely with stakeholders to align on priorities, setting clear expectations, and ensuring deadlines are met, building trust and ensuring satisfaction with deliverables
• Driving improvements in workflows and team processes to enhance efficiency, scalability, and the overall impact of analytics work

You ll be successful in this role if you have

• Bachelor s degree from a recognized and reputed institution.
• 4-6 years of professional experience in data management, analysis, visualization, metrics tracking, and complex data modeling.
• Advanced expertise in SQL, with a strong ability to write, optimize, and troubleshoot complex queries.
• Advanced proficiency in Looker, including a deep understanding of LookML and dashboard development.
• Advanced skills in Microsoft Excel, with experience in using advanced functions for data analysis and reporting.
• Python would be good to have.
• Excellent verbal and written communication skills in English, with the ability to articulate complex ideas clearly and effectively.
• Strong interpersonal skills, with the ability to collaborate effectively within teams and work independently to achieve team objectives.
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure, and you approach tough conversations with empathy

Benefits:

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks - think catered lunch every day, Ping Pong, etc.
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups
• Zocdoc is certified as a Great Place to Work 2024-2025