This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you.
What you'll do:
At least 7 years of experience with BASIS ideally with Migration, Implementation and Support experience. Experience of both OS (Linux, Windows) and DB exposure (HANA) compulsory.
Strong HANA experience and BASIS tech skills in Net weaver concepts and products (ERP or S/4 HANA, BW, PI, FIORI, Solution Manager, BODS, BOBJ, SAP Convergent Charging, Cloud Connector )
Must have exposure to solution manager 7.2, Mandatory Preparations, Managed System Configuration, EWA and CHARM configurations.
Must have - one full cycle E2E SAP Project Implementation Experience and after Go-Live Support experience.
Day to Day Basis tasks.
Add on skills - Integration experience for ERP to PO, Ariba.
Working knowledge of high availability and disaster recovery environments, as we'll as OS level clustering like Microsoft Cluster, Veritas, Serviceguard e.t.c
Upgrades and Add-on Installations
HANA HA and DR Setup.
Knowledge on Metro Cluster.
Must have exposure to atleast 2 DR Drill activities
Experienced with typical support activities including preventive maintenance
Working knowledge of key ITIL processes.
Ability to troubleshoot/analyze and resolve technical problems, Knowledge/Experience in performance tuning, troubleshooting
Preferably SAP certified.
Experience in developing SAP technical standards & processes and drive adoption.
Provide technical expertise for resolving escalated issues. Participate in crisis resolution meetings as necessary. Collaborate with functional teams on the integration and support of the SAP systems and new initiatives.
Automate administrative and operational systems support functions. Provide training and direction to other operational support teams.
Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.
Desired Skills
Proficient understanding of SAP technologies and applications.
Must have strong technical foundation and strong problem-solving skills.
Ability to work with virtual teams and across diverse cultures to deliver results - Conversant in English, spoken and written, with proven communication, interpersonal, influencing and negotiation skills
Proven track record of delivering against stretched targets
Substantial experience consulting, problem management and detailed analysis
Substantial experience of working with outsourced partners.
Extensive SAP technical subject matter expertise on Basis / Net weaver / HANA
What you need to bring:
Professional degree or equivalent experience and 4+ years related IT experience.
Hands on experience in Operations and Support SAP S4HANA, BOBJ, BODS, SAP ECC , SAP CRM, SLT, HANA DB, DB2 or Sybase/SybaseIQ or MSSQL or Mysql or Postgres or MongoDB or Maxdb (Must have worked on atleast 3-4 different Database technologies)
Aptitude towards problem solving and troubleshooting skills ABAPA and JAVA environments
S4HANA, BOBJ, BODS, GRC, PO, SAP ECC, SAP CRM, SLT experience
HANA DB Experience + DB2 or Sybase/SybaseIQ or MSSQL or Mysql or Postgres or MongoDB or Maxdb (Must have worked on atleast 3-4 different Database technologies)
Linux + HPUX Knowledge
Preferable:
Knowledge of S4HANA, BOBJ, BODS, GRC, PO, SAP ECC, SAP CRM, SLT (We do not need functional consultants or developers)
Tools Knowledge on Service Now (SNOW)
ITIL Certified.
SAP Netweaver, S4HANA, HANA Certified
Certifications:
Ideal candidate will be trained & certified in SAP applications like Netweaver, S4HANA, HANA TEC, Solution Manager 7.2.
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}
What We Can Offer You:
Health & we'llbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional we'llbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.