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IT Support Manager
Zen Technologies
posted 1mon ago
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Key skills for the job
Job Description
- Oversee the daily IT requirements of the company, including user management, troubleshooting, and providing assistance and advice on LAN, WAN, network segments, internet, and managing intranet mail server systems.
- Handle hardware and software installation, maintenance, and repair, identifying and managing high-risk projects.
- Develop and maintain the companys IT systems, software, and databases, implementing improvements and reporting to management.
- Manage company policies and security updates, configure OS servers and applications, and handle the installation and configuration of network desktops/PCs.
- Troubleshoot and resolve TCP/IP and network-related issues, and manage the installation, maintenance, and troubleshooting of LAN and WAN.
- Install, troubleshoot, and resolve issues with various hardware including printers, network cards, modems, routers, firewalls, VLANs, switches, hubs, NICs, web cameras, digital cameras, smartphones, scanners, and server application software updates.
- Monitor and control user downloads from the internet to ensure compliance with company policies.
- Maintain BDC, project, SVN servers, and conduct BCP testing on each server periodically.
RequirementsArea of Expertise:
- Extensive experience with mail servers
- Proficiency in Red Hat Linux
- CCNA certification
- Experience with SAN (Storage Area Networks)
- Proficient in Microsoft Mail configuration
- Extensive experience with mail servers
Employment Type: Full Time, Permanent
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