Key Accounts Manager - Education (4-12 yrs)

Key Responsibilities:

1. Account Management:

- Manage and grow relationships with key publishers, ensuring their catalogs are onboarded for seamless sales.

- Act as the primary point of contact for publishers, addressing their needs, and providing support to drive mutual growth.

2. Market Growth:

- Strategically work to increase company's market share in the assigned portfolio.

- Identify opportunities to grow publisher engagement and maximize catalog performance on the platform.

3. Operational Coordination:

- Ensure timely collection of inputs, assets, and product data from publishers for smooth integration into systems.

- Monitor and manage the performance of publisher catalogs, submitting timely reports and providing actionable insights to improve outcomes.

4. Reporting and Analytics:

- Prepare and present reports on publisher performance, engagement, and sales trends to internal stakeholders and publishers.

- Derive insights from the reports to optimize engagement strategies.

5. Stakeholder Management:

- Foster strong relationships with publishers to drive long-term partnerships.

- Actively collaborate with internal teams to address operational challenges and enhance the overall client satisfaction experience.

Reporting Structure:

- Individual Contributor role initially, with the potential to build and lead a team in the future.

Desired Candidate Profile:

- Experience: 4+ years in Key Account Management, Client Engagement, or Relationship Management roles, preferably from the services industry with a focus on client satisfaction.

Skills:

- Proven expertise in growing market share and driving strategic initiatives for key accounts.

- Strong relationship management, problem-solving, and analytical skills.

- Excellent communication and reporting skills.

- Location Flexibility: Must be based in or willing to relocate to Noida.

- Feel free to reach out for any queries.