Account Manager - SaaS (5-6 yrs)

Core Responsibilities:

- Own renewal and expansion targets for assigned enterprise accounts.

- Develop and execute account growth strategies to maximize customer lifetime value.

- Partner with CSMs to identify and execute cross-sell opportunities.

- Lead contract negotiations and quarterly business reviews with key stakeholders.

- Monitor account health metrics and create action plans to mitigate risks.

- Maintain accurate forecasting and pipeline data in CRM systems.

- Serve as escalation point for complex commercial discussions.

Requirements.

- 5-6 years of B2B account management experience, preferably in SaaS.

- Proven track record of meeting or exceeding renewal and growth targets.

- Experience in contract negotiations and stakeholder management.

- Excellent communication and presentation skills.