Senior Product Manager

At Vonage, we are revolutionizing customer and employee engagement through a unified, intelligent, and omni-channel platform that empowers exceptional customer and employee experiences. Our cutting-edge Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) solutions deliver seamless integration, advanced omnichannel communications capabilities, and next-generation technology to meet the evolving demands of businesses worldwide. We are committed to driving transformation by providing innovative, customer-centric solutions that enable organizations to engage, interact, and deliver personalized service at scale.

As a rapidly growing software company, we are looking for a proactive and self driven Senior Product Manager with an Innovative mindset to lead our CRM and 3rd party integrations.

Role Overview :
Reporting to the Senior Manager, Product Management, you will be a critical member of the product management team, who researches the market demand for CRM integrations in the Communications industry, defines integrations strategy for CCaaS and UCaaS solutions and creates a roadmap for execution. You will collaborate with multiple cross functional leads and stake holders to drive towards the strategy and roadmap creation

Key Responsibilities :

Product Roadmap Execution :

Cross-Functional Collaboration :

Customer-Centric Focus :

Qualifications :

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