Site Reliability Engineer

What you'll do

• Contribute as part of a distributed team of Production Engineers that improve the reliability and performance of the production network
• Troubleshoot and debug the hardest problems, live, in our ever-growing large-scale distributed infrastructure and production environment

The day-to-day

• Share an on-call rotation in a follow-the-sun 24x7 support model for the reliability of service
• Apply software engineering and networking knowledge to build tools and data platforms that reduce time to restore and eliminate toil
• Develop strong relationships with partner engineering teams to develop knowledge base and drive operational excellence

What you'll need

• 4+ years of software development experience
• Experience coding in one or more of the following programming languages: Python, C/C++, Java, and/or Go
• Understanding of communication protocol and networking fundamentals
• Experience designing, analyzing, and troubleshooting large-scale distributed systems
• Systematic problem-solving approach
• Excellent verbal and written communication skills
• BS or MS in Computer Science, a similar technical field, or equivalent practical experience

What will help you on the job

• Experience as a Site Reliability Engineer (SRE) or Production Engineer (PE)
• Knowledge of satellite communication or wireless network technologies (WiMAX, LTE)
• Experience of Unix/Linux operating system administration
• Experience managing cloud infrastructure and developing operational processes
• Experience working with Kubernetes
• Experience in automation and machine learning (ML)
• Experience building operational runbooks and monitoring dashboards (e.g. Splunk, Grafana)
• Experience with Continuous Integration (CI) Continuous Deployment (CD) DevOps best practices
• Experience with cloud computing technologies such as AWS, Google Cloud, Microsoft Azure