Relationship Manager

RELATIONSHIP MANAGER

Overview:

Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS.

Reports to: Business Development Manager / Business Manager/ Brand Head / Segment Head

Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or  Mechanical / Any Graduate,  2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters etc.,  Good communication skills.  

Responsibilities & Duties:

Sales

Accountable for maintaining and growing Sales of the company products.

Accountable to successfully achieve assigned annual targets.

Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company.

Responsible for increasing quotation conversation ratio.

Closed and win quotation should be 40% (Considered Last 28 days Quotation)

New Business Development.

Responsible to increase customer database and achieve targets.

Accountable for expansion of VISL brand (new areas / locations)

Collection

Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them.

After Sales Service

Responsible for resolving customer complaints and ensure customer delight.

Take regular feedback from customers regarding products and services offered by VISL.

Additional Skills:

Strong crisis management and time management skills.

Should be assertive and have an eye for detail.

Ability to handle multiple tasks and work under pressure by meeting deadlines.