Inside Sales Manager

Position Overview:

As an Inside Sales Manager, you will play a crucial role in harnessing business opportunities through proactive conversations, relationship-building, and delivering effective sales strategies.

Key Responsibilities:

1. Lead Generation & Management: Identify and qualify potential leads from various channels.
2. Oversee the CRM system for effective lead management and reporting.
3. Sales Execution: Reach out to potential students, understanding their educational needs, and suggesting suitable courses. Achieve and exceed monthly and quarterly sales targets.
4. Team Collaboration: Work closely with the marketing department to align sales strategies.
5. Share insights and feedback from clients to the product team, aiding in course improvement and creation.
6. Sales Training & Development: Assist in training new inside sales representatives, ensuring they are well-versed with upGrads offerings.
7. Continually enhance sales skills, product knowledge, and industry understanding to drive sales performance.
8. Customer Relationship Management: Establish and maintain strong relationships with potential and existing customers. Ensure smooth transition of customers from the sales phase to the onboarding process.

Desired Skills & Experience:

1. Bachelor's degree in Business, Marketing, or related fields.
2. 3+ years of experience in inside sales, preferably in the Edtech or E-learning industry.
3. Strong interpersonal skills with an aptitude for building rapport with clients.
4. Proficient in CRM software and other sales-enhancing technologies.
5. Exceptional verbal and written communication skills.
6. Ability to multitask and manage multiple leads simultaneously.
7. Understanding of the Indian education landscape will be an advantage.