Admission Counsellor

• Company Description

upGrad, founded in 2015, is a leading online education provider dedicated to empowering career success for a global workforce. With a learner base of over 3 million across 100+ countries and 300 university partners, upGrad offers a range of programs from undergrad courses to executive degrees. The company has a robust enterprise business serving 1000 companies worldwide and is recognized as Asia's higher EdTech leader.

• Job Description

*Role Summary- The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales. You are comfortable working with high ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

• Being a mentor and guide, who potential learners can look up to for career advice.
• Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyze their career.
• Carrying weekly enrolment/revenue and collection targets.
• Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
• Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
• Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
• Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination. ∙ Experience in EdTech sales would be an advantage.
• Rockstar sales performers with proven track records.
• Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
• Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
• Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
• Passion for always delivering the highest levels of customer service.
• Basic proficiency in MS Office Suite is required.
• Desired Characteristics
• Bachelor's Degree
• Strong verbal communication skills; ability to manage outcomes through influencing and persuading others
• Excellent written communication skills; ability to create effective communication in response to unique situations
• Organizational and time-management skills; work under pressure and deliver multiple tasks against competing and tight deadlines
• Strong attention to detail and ability to produce error-free work
• Clear thinker and skilled problem solver
• Job Location - Hyderabad
• Salary Bar - 7-8.5LPA+variables
• Joining Date - Immediate
• Position - Associate - COS sales
• Experience preferred - 4 years - 7 years