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15 Unitedlayer Jobs
Technical Account Manager
Unitedlayer
posted 10mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Serve as the primary point of contact for assigned customers.
- Establish and nurture strong customer relationships.
- Take ownership of customer accounts, ensuring their satisfaction and success.
- Develop and execute account strategies for growth.
- Provide technical guidance and support to customers, with a particular emphasis on infrastructure.
- Troubleshoot technical issues related to infrastructure and cloud and coordinate resolutions.
- Collaborate with project managers to ensure successful project implementations.
- Act as a technical liaison between customers and internal teams.
- Identify opportunities to expand services and products for existing customers.
- Collaborate with sales to drive growth.
- Address and resolve performance issues, downtime incidents, and service disruptions.
- Handle credits and compensation requests effectively.
Qualifications
- Bachelor s degree in a relevant technical field or equivalent experience.
- Proven experience in a Technical Account Management role, preferably in cloud solutions and infrastructure.
- Strong knowledge of cloud technologies (e.g., AWS, Azure, Google Cloud) and infrastructure components.
- Excellent project management and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Strong problem-solving skills in a dynamic environment.
- Ability to collaborate with cross-functional teams.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Account Manager roles with real interview advice
What people at Unitedlayer are saying
Technical Account Manager salary at Unitedlayer
reported by
1
employee
with 10
years exp.
₹31.5
L/yr - ₹40.2
L/yr
112%
more
than the average Technical Account Manager Salary in India
View more details
What Unitedlayer employees are saying about work life
based on 17 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Unitedlayer Benefits
Submitted by Company
Cafeteria 
Work From Home Team Outings Health Insurance Soft Skill Training Covid-19 Insurance
Submitted by Employees
Work From Home 
Job Training 
Soft Skill Training 
Health Insurance Cafeteria 
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