AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
6 Unifinz Capital India Jobs
Quality Analyst
Unifinz Capital India
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Develop evaluation programs that maximizes the output and productivity of the agents
- Conduct root-cause analysis of problems, possible solutions and provide actionable insights for performance improvements
- Monitor tele-calling trends within the company and benchmark against what is trending across the industry
- Conduct calibration/ feedback sessions with agents for improving the quality of interactions
- Experience on email audit, 7QC tools, Pareto analysis and Audit dashboards
- Excellent communication and presentation skills
Employment Type: Full Time, Permanent
Read full job description What people at Unifinz Capital India are saying
Quality Analyst salary at Unifinz Capital India
What Unifinz Capital India employees are saying about work life
Unifinz Capital India Benefits
View more benefits
Compare Unifinz Capital India with
TCS
Accenture
Wipro
Cognizant
Capgemini
HDFC Bank
Infosys
ICICI Bank
HCLTech
Tech Mahindra
Genpact
Teleperformance
Concentrix Corporation
Axis Bank
Amazon
Jio
iEnergizer
Reliance Retail
IBM
LTIMindtree
Similar Jobs for you
Recovery Officer (Field Visits)
1-6 Yrs
Kolkata, Chennai, Bangalore / Bengaluru
Recently Viewed
PHOTOS
Medanta the Medicity
4 office photos
REVIEWS
Krystal Integrated Services Limited
No Reviews
SALARIES
Mahindra Finance
LIST OF COMPANIES
Unifinz Capital India
Overview
SALARIES
Muthoot Fincorp
SALARIES
SMFG India Credit
SALARIES
L&T Finance
SALARIES
Shriram Finance
