Upload Button Icon Add office photos
filter salaries All Filters

1 S-cci india Job

Customer Care Executive - Female

2-3 years

Gurgaon / Gurugram

1 vacancy

Customer Care Executive - Female

S-cci india

posted 2hr ago

Job Description

Handle customer inquiries, concerns, and feedback.

Responsibilities
Handle customer inquiries and concerns via phone, email, chat, or social media.
Provide accurate and timely information to customers.
Resolve customer issues and complaints in a timely and professional manner.
Gather customer feedback and provide suggestions for improvement.
Follow up with customers to ensure their satisfaction.
Document customer interactions and record relevant information in the CRM system.
Cross-sell and upsell products or services to customers.
Participate in ongoing training and development to improve customer service skills.

Desired Skills
Experience in the healthcare industry.
Knowledge of Spanish or another foreign language.
Experience with social media customer service.


Employment Type: Full Time, Permanent

Read full job description

What people at S-cci india are saying

Customer Care Executive - Female

2-3 Yrs

Gurgaon / Gurugram

1d ago·via naukri.com

Recently Viewed

write
Share an Interview