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Sales Executive

Marriott

 · 

4.2

 based on 1.3k Reviews

0-6 years

Udaipur

1 vacancy

Sales Executive

Marriott International

posted 4d ago

Job Role Insights

Key skills for the job

Software Configuration Management Salesforce Accounting Training CCTV Monitoring Reservation

Job Description

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
  • Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates).
  • Promote awareness of brand image internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information into appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing).
  • Assist management in training and motivating employees; serve as a role model.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Monitor the performance of others to ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Sales Executive roles with real interview advice

    What people at Marriott International are saying

    4.4
     Rating based on 6 Sales Executive reviews

    Likes

    Likes working environment and place

    • Salary - Excellent
      • +6 more
    Dislikes

    Dislikes lack of chances to get an opportunity

    Read 6 Sales Executive reviews

    Sales Executive salary at Marriott International

    reported by 58 employees
    Lock Unlock
    ₹2.4 L/yr - ₹5.8 L/yr
    13% more than the average Sales Executive Salary in India
    View more details

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