Manager - Training (Sales / Field Force)

Roles and Responsibilities

• Sales Induction / Orientation / Onboarding
• Design and deliver training programs for Sales & Field Force teams on various aspects such as product knowledge, soft skills, customer service, and management skills.
  
• Conduct skills gap analyses to identify areas of improvement
• Design training curriculum within time and budget, Produce physical and digital educational material (e.g. videos and case studies)
• Develop and maintain a comprehensive learning management system to track employee progress and performance.
  
• Conduct behavioral training sessions to enhance teamwork, communication, and problem-solving abilities.
  
• Collaborate with stakeholders to identify training needs and develop customized solutions that align with business objectives.
  
• Monitor the effectiveness of training programs through feedback mechanisms and make necessary improvements.
• 
  

Desired Candidate Profile

• 10-20 years of experience in Learning & Development or related field.
  
• MBA/PGDM degree from a reputed institution.
  
• Proven expertise in areas like Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, and Learning Management.
• candidates who can join immediately / with in 30 days are preferred.