Senior Manager - JLR Service Management (Change Management)

Role & responsibilities:

The role sits within Industrial Operations Programme Delivery (IOPD) as part of the Programme Change Office (PCO) the department operates as the manufacturing lead for all change management requests. As a manufacturing programme engineer within the PCO team you will co-ordinate change management activities for one or more vehicle platforms on behalf of manufacturing. Working as part of a small team , you will be flexible in supporting business priorities whilst supporting business improvement activities following and agile methodology

This is a pre-populated field identifying key accountabilities, including key decisions for which the role is accountable Please check the list below and add / delete or change the order as required. Please note the IVN placed on line has limited space, the hiring manager will need to identify circa 5-6 key accountabilities and responsibilities to the Recruitment Delivery Team which will be included in the advertisement or IVN

• ICREATE / PACN / WERS Concern Processing (Part Changes / Releases): Responsible for checking input quality and directing part changes / releases to correct manufacturing stakeholders on time.
• Data Driven Approach: Will analyse metrics and KPIs to prioritise workload both individually and for wider stakeholders.
• Reporting & Communicating: Will act as single point of contact for change management on one or more vehicle platforms. Responsible for communicating KPIs to cross functional stakeholders and facilitating progression of ICREATE / PACN / WERS concerns, developing strong stakeholder management skills throughout.
• Agile Scrum Team: The PCO team make up a small agile scrum team. You will actively participate in by leading work streams and working as a team to balance workload. You will attend daily start-up reviews and weekly sprint planning reviews to agree strategy and prioritise tasks. Examples of agile projects include Continuous Improvement, Process Standardisation & Governance, ICREATE Deployment. Undertake any other work as directed by their line manager in connection with their job as may be requested

Preferred candidate profile

1. Functional Knowledge of Skills (Must Have)

• Engineering • Manufacturing & Supply Chain All sites & Functions

• IOPD

2. Leadership Behavior

• Client Management, Stakeholder &Team Management & effective Communication.

• Self-motivated, uses initiative and problem solver – focused on delivering results.

• Willingness to learn new technology/ software and bringing innovation to the work given

3. Educational Qualification

• Graduate/Post-Graduate

4. Technical Skill required

• Minimum of intermediate user of MS Office: Word, PowerPoint and particularly Excel

• (VLOOKUP, excel Formulas, Pivot,)

• Working knowledge of SAP

5. Language Proficiency

• English Essential

6. Experience Required

• 5+7 year