Sales Coordinator

Notice Period: Immediate Joiner Max. 15 Days

A Sales Coordinator plays a crucial role in supporting the sales team and ensuring the smooth flow of sales processes within an organization. The role requires a combination of administrative, communication, and organizational skills.

Job Responsibilities:

• Arrange meetings and sales appointments for the sales team.
• Provide product information to both the sales team and customers.
• Coordinate with other departments (marketing, customer service, etc.) to ensure the sales team has the resources they need.
• Order Management: Process orders, ensure accuracy, on-time delivery, and follow up on orders with dealers and OEMs.
• Oversee the order process; from receiving orders to ensuring delivery timelines are met.
• Process customer orders in the CRM system and ensure accuracy in the orders.
• Maintain strong relationships with customers, addressing queries and providing timely updates.
• Follow up on leads, quotations, and sales opportunities.
• Resolve customer issues and provide exceptional service to retain clients.
• Prepare regular sales reports, including sales forecasts, revenue tracking, and performance metrics.
• Analyze data to identify sales trends, opportunities, and areas for improvement.
• Monitor KPIs (Key Performance Indicators) for sales team performance and provide feedback.
• Arrange meetings and sales appointments for the sales team.
• Coordinate travel and event logistics, such as trade shows or client meetings.
• Manage calendars and schedules to ensure efficient use of time.
• Act as a liaison between the sales team, customers, and other departments within the company.
• Handle incoming inquiries and provide support for both internal and external communications.
• Ensure timely communication between all parties involved in the sales process.
• Ensure that all sales documentation is properly filed and accessible.
• Prepare contracts, agreements, and other sales-related documents.
• Stay informed about new product offerings and updates, and help train the sales team on these changes.
• Ensure that the sales team has access to up-to-date product catalogs and pricing information.
• Support Sales Team: Schedule appointments, provide updated support materials.
• Customer Communication: Address inquiries, inform of delays, and coordinate deliveries.
• Quotation Preparation: Create personalized quotes, submit promptly.