Guest Relation Executive

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide assistance with luggage.
  
• Manage guest requests and complaints in a professional manner.
  
• Ensure accurate room assignments and maintain cleanliness of rooms.
  
• Provide information about hotel facilities, services, and local attractions to guests.
  
• Handle emergency situations calmly and efficiently.
  

Desired Candidate Profile

• 1-2 years of experience in hospitality industry (front desk or guest relations).
  
• B.A degree in Any Specialization or Diploma in Hotel Management preferred.
  
• Strong communication skills with excellent interpersonal abilities.
  
• Proficiency in multitasking ability, presentation skills, team collaboration, problem-solving, professional etiquette & grooming.