NCR Voyix - L3 System Administrator - Windows OS (6-11 yrs)

Responsibility :

- Works on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements.

- Windows Subject Matter Expert

- Troubleshoots the entire system, primarily relying on proven techniques for IT analysis and evaluation.

- Installs software packages into the production enterprise computing environments, builds, configures, and tests production level systems and installs incremental changes, patches and upgrades to all enterprise systems.

- Trains and assists internal support teams on new tools and procedures. Solicits and acts on feedback in a professional manner.

- Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning.

- Device management and upgrade support in conjunction with hardware personnel as required.

- Automates routine maintenance tasks as appropriate and ensures proper backups procedures are in place and in use.

- Participate in a 24x7 weekly rotation to provide systems support.

- Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).

- Provide Infrastructure services support in all areas needed: storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

- Assist with monthly capacity reports, and recommendations.

- Standard system administration duties including server install, system/application install and patch management, Windows problem determination and resolution, log analysis, etc.

- Support, configure and troubleshoot all systems including virtualized and cloud-based systems.

Qualifications :

- Minimum of 6 -11 years of experience in Systems Administration/Engineering with at least 6 years in a production support role.

- Windows Operating experience required.

- The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline.

- Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing and ongoing support for their technical area.

- Advanced knowledge of current trends and techniques for their technical track, including Relevant platforms and the IT storage systems they are part of; Installation and configuration techniques; Standard protocols

- Design implications; Troubleshooting techniques and diagnostic tools; Performance optimization techniques

- Stays informed about industry directions and standards and how to integrate these into their environment.

- Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments.

- Proven ability to document work and work in process driven development environment.

- Excellent verbal and written communication skills

- Windows MCSE and VMware Certified Professional (VCP) preferred

- Knowledge of Dell and Cisco hardware