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Teleperformance
334 Teleperformance Jobs
Team Lead
Teleperformance
posted 8hr ago
Flexible timing
Key skills for the job
Preferred Immediate joiners.
Candidates who join within 15days or have 1month notice period with buyout option can apply
Role & responsibilities
• Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware of outstanding alerts at end of day • Be familiar with the departmental systems/processes and their implementation • Review transaction monitoring alerts in line with prescribed procedures: - Investigate the individual alerts to determine if there is a potential suspicious transaction involved - Follow the recommended standard investigation steps - In addition, assess if there is anything else unusual about a transaction, particularly based on experience of previous transactions - Assess the transaction in the context of previous transactions and the clients business/purpose of the account if necessary review the client file - Assess the relevance of the geographies of the remitter and beneficiaries of the transaction Where there are grounds for suspicion or a requirement for guidance in relation to an alert, escalate in line with the procedures • Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made • Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process • Assist with the preparation of departmental Management information reports • Provide input to the maintenance of the departmental procedures • Provide advice and support to the Bank’s business units on the identification of areas of risk as a result of transaction monitoring trends • Any other associated duties required from time to time to meet the departmental responsibilities and goals
Perks and benefits
As per company norms
Employment Type: Full Time, Permanent
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It was amazing to relate my knowledge and use them in a practical sense. I loved working in Teleperformance . Teleperformance provides you lot of potential to grow and improve . Working with Teleperformance was itself an experience .
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